Do you want to make a difference every day and help customers in a safe and professional manner? As a customer service representative at Anticimex, you guide customers, handle cases, and book pest control treatments in a varied and advisory role.
Anticimex is a values-driven company that since 1934 has helped people create safer, healthier, and more sustainable environments. Through curiosity, care, and development, we build long-term relationships with our customers.
About the Role
As a customer service representative at Anticimex, you are responsible for incoming customer inquiries by phone in pest control. The role is advisory and service-oriented, where you guide customers, register cases in the system, book pest control treatments, and provide advice on identifying pests.
The work requires focus, accuracy, and the ability to handle multiple cases simultaneously. The position is located at our office in Norrköping and involves close collaboration with team colleagues.
What Can We Offer You?
An inspiring work environment focused on community, learning, and development
Comprehensive onboarding with training in customer communication and system support
Continuous development through Workz Academy during your six months
Close collaboration with experienced colleagues and leaders, continuous coaching
Wellness benefits and collective agreement
Who We're Looking For
You are curious and have a strong desire to learn new things, with a genuine interest in helping customers. You have a good service mindset and strong communication skills. You take responsibility for your work, are solution-oriented, and embrace feedback to continuously improve and excel in the role.
Requirements
• Good computer and system skills
• Fluent Swedish and English, both spoken and written
• Passed background check
It is a bonus if you have experience from previous service roles, advisory positions, or similar industries. Additional languages beyond Swedish and English are also a great plus.
Practical Information
Start: End of August/beginning of September (exact start date to be confirmed)
Working Hours: Weekdays, scheduled within 7-17 framework
Location: Norrköping
Salary: According to collective agreement
Contact: [email protected]
Employment Type: Full-time position with 6-month probation period, consultant role via Workz. Good opportunities for takeover and extension at Anticimex.
Application
We value your competence and desire to develop, rather than just your CV. As a first step, a matching test will be sent to your email immediately after your application. The test takes a maximum of 15 minutes to complete.
Good luck, and we look forward to your application!Do you want to make a difference every day and help customers in a safe and professional manner? As a customer service representative at Anticimex, you guide customers, handle cases, and book pest control treatments in a varied and advisory role.
Anticimex is a values-driven company that since 1934 has helped people create safer, healthier, and more sustainable environments. Through curiosity, care, and development, we build long-term relationships with our customers.
About the Role
As a customer service representative at Anticimex, you are responsible for incoming customer inquiries by phone…
Overview
Type
job
Status
active
Visibility
public
City
Norrköping
Address
602 22
GPS
58.595912078136, 16.186766186243
Email
Views
1
Published
6. 7. 2026
Edited
5. 8. 2026
Location
Loading map…
Specifications
Region
Östergötlands län
Duration
Ongoing
Employer
Workz Sweden AB
Postcode
60222
Open positions
1
Profession
Kundtjänstmedarbetare
Salary Type
Fixed monthly, weekly or hourly pay
Scope Of Work
100–100 %
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