Customer Service Representative Needed in Norrköping

Description:

You know that feeling when you solve an issue and the customer is genuinely happy? That's exactly the experience you create in this role. We're looking for someone who wants to work in customer service, enjoys dialogue, and likes taking responsibility. Here you'll have days filled with variety, problem-solving, and a clear service focus. We'll tell you more about the company at a first interview. About the Position As a customer service representative, you're an important part of the customer experience. You have daily contact with customers and work on answering questions, resolving issues, and providing professional service via phone, email, and/or other digital channels. Key Responsibilities: Receive and handle incoming customer inquiries Provide information, guidance, and support to customers Administer cases in internal systems Ensure that every customer receives friendly and professional treatment What We Offer You: Workz is a customer service specialist and offers not just comprehensive training but also ongoing coaching in communication, customer handling, and business practices. After completing the training, you'll also become certified in customer service. In addition, you'll receive collective agreement terms, a wellness allowance, and a dedicated operational manager who supports your development and is always available to help you as a consultant. We're proud to offer our consultants a safe work environment and opportunities to grow, both personally and professionally! We're Looking for Someone Who: Enjoys interacting with people and has a genuine service focus Is communicative and expresses yourself well in Swedish, both verbally and in writing Is solution-oriented, organized, and takes responsibility Has the ability to work on-site in Norrköping Previous experience in customer service or similar roles is not required. Practical Information: Location: Norrköping Employment Type: Full-time with initial probationary period Work Hours: Office hours Salary: Individual salary setting, collective agreement applies. Hourly-based monthly salary Contact: [email protected] Application Process: When you apply, you'll receive a short matching test via email, which takes a maximum of 15 minutes to complete. Remember to finish the test so we can move forward in the process. This is the first step in our procedure. We look forward to your application!You know that feeling when you solve an issue and the customer is genuinely happy? That's exactly the experience you create in this role. We're looking for someone who wants to work in customer service, enjoys dialogue, and likes taking responsibility. Here you'll have days filled with variety, problem-solving, and a clear service focus. We'll tell you more about the company at a first interview. About the Position As a customer service representative, you're an important part of the customer experience. You have daily contact with customers and work on answering questions, resolving issues,…

Overview

Type

job

Status

active

Visibility

public

City

Norrköping

Address

602 22

GPS

58.595912078136, 16.186766186243copyopen in

Email

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Views

6

Published

26. 2. 2026

Edited

5. 8. 2026

Location

Specifications