Are you interested in customer interactions, creating customer satisfaction, and delivering world-class service?
At Swedbank, you have the opportunity to:
Provide the best possible customer service and business solutions to Swedbank's private and corporate customers.
Collaborate with colleagues by being proactive and engaged in your customer interactions, finding solutions and identifying needs, and contributing to the team's well-being and results.
Work with varied tasks and help customers both locally and nationally, in person and via phone.
Develop further at Swedbank – There are many career paths within the bank, and internal mobility is encouraged to broaden expertise, personal development, and the bank's competitiveness.
For this role, you need to:
Have a high level of service and be engaged with the ability to put the customer at the center.
Strong digital competence in the form of ability and interest in transitioning customers to digital solutions.
Be solution-oriented and goal-driven with a passion for business that can make a difference for our customers.
Be a team player who strives for the team's success as much as your own.
Experience in customer service, proactivity, and sales.
With us, you can experience:
Personal and professional development through self-leadership and continuous learning.
Meaningful work that positively impacts our workplace, our customers, and society.
An open and collaboration-focused culture that encourages cross-functional teamwork and offers networking opportunities.
A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working arrangements when suitable for the role.
Benefits such as our employee banking products offer, occupational pension plan, stock-based reward program Eken, and wellness contributions.
"Join our team and...
...deliver top-class service with customer satisfaction in focus. We live in constant change and are not afraid to adapt and try new things. We are driven by accessibility, proactivity, and customer satisfaction. You are Swedbank's face to the outside world and an incredibly important part of our operations. As a Customer Advisor in Sales & Service, you get the opportunity to work both locally and nationally, and for me it is crucial that we work as a team to achieve both individual and common goals. -Lisa Wängman, your future manager.
We look forward to receiving your application by September 17, 2026.
This position is a temporary contract until September 30, 2027.
Work location: Östersund
Recruiting manager: Lisa Wängman, [email protected]
We may begin the selection process during the application period and welcome your application as soon as possible.
Please note that background checks and drug testing may be conducted for this role if you advance in the process.
We have done our due diligence in recruitment and therefore ask that you do not contact advertisement sellers or sellers of other recruitment services.
Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or gender identity, ethnicity, religion, or disability - everyone is welcome.
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