Customer Service Representative - Part-Time

Description:

Job Description Are you an engaged and solution-oriented person looking for a flexible part-time position? We are now looking for customer service representatives who want to work 1-3 shifts per week, with the option of both half-days and full days. In this role, you will be the face of our company and handle communication via phone, email, and chat. Your main task is to provide excellent support, resolve customer questions, and proactively inform customers about our offerings and products. You are expected to handle complaints professionally and ensure that each case is driven to completion efficiently. Daily work also includes registering interactions in our internal systems and collaborating with colleagues in other departments to ensure that customers always receive the right assistance. Working hours vary depending on customer opening hours. Work shifts are available Monday through Sunday, daytime and evening hours. The assignment can start immediately or by agreement, and you will be employed by Randstad. Randstad specializes in staffing solutions. As a consultant with us, you will receive competitive salary, benefits, and collectively agreed terms. Your consultant manager, who is always close at hand, ensures that you receive varied and developmental assignments at different companies within different industries. At Randstad, your personal development is in focus, and you are offered a large network and activities. To ensure high quality in our processes and to match you with the right assignment, you will take a skills test adapted to your experience and knowledge. Before employment, a background check is conducted, and a credit check may also be relevant. We warmly welcome your application! We do not accept applications via email. Selection and interviews will be conducted on an ongoing basis. Questions? Feel free to contact us at [email protected]. For Randstad, it is important that all skills in the labor market are utilized. We welcome all applicants and strive for diversity. Responsibilities Answer incoming calls, emails, and chat messages from customers. Provide professional and friendly support to resolve customer questions and inform about offerings. Handle customer complaints and ensure that each case is handled efficiently and professionally. Register and document customer interactions in the system. Provide product information and guidance to customers. Collaborate with other departments to resolve customer-related matters. Qualifications Since this is a part-time position, you must be able to certify that you either study at least 50% or have another primary occupation (employment with another employer). Be able to work full-time during the summer. Fluent in both speech and writing in Swedish and English. High school education with passing grades. Ability to handle demanding situations in a calm and professional manner. Strong problem-solving skills. Team player with the ability to work independently. Good computer skills. Previous experience in customer service. About the Company Randstad At Randstad, we know that everyone has a place in the labor market. With operations throughout the country and within all areas of expertise, we help people find a job that feels right, where they have the opportunity to grow, develop, and reach their full potential. With nearly 600,000 employees in 38 countries, Randstad is a world leader in HR services, with the goal of becoming the world's leading and most appreciated partner in the labor market. By combining our passion for people with the power of today's technology, we help people and companies achieve their full potential. We call it Human Forward.Job Description Are you an engaged and solution-oriented person looking for a flexible part-time position? We are now looking for customer service representatives who want to work 1-3 shifts per week, with the option of both half-days and full days. In this role, you will be the face of our company and handle communication via phone, email, and chat. Your main task is to provide excellent support, resolve customer questions, and proactively inform customers about our offerings and products. You are expected to handle complaints professionally and ensure that each case is driven to completion…

Overview

Type

job

Status

active

Visibility

public

City

Boras

GPS

57.720701550486, 12.937567483089copyopen in

Email

Show email

Views

5

Published

3. 7. 2026

Edited

5. 8. 2026

Location

Specifications