Customer Reception Specialist at Auto Service Center in South Stockholm

Starfinder Recruitment & Staffing is an authorized company with 40 years of combined experience. We offer quality-assured and unbiased recruitment processes conducted by certified and experienced recruiters. Thanks to our extensive candidate network and passionate commitment, we deliver accurate solutions with recruitment guarantees. Are you passionate about customer service and providing professional interactions? Do you want to be the face of a well-known company in the automotive industry? Then we have the job for you! We are looking for a cheerful, outgoing, and solution-oriented person who wants to work as a customer reception specialist at a successful company in South Stockholm. Here you will have an important role where you create a positive experience for both customers and colleagues every day. About the Role As a customer reception specialist, you have a central function in the workshop's daily operations. You are the customer's first point of contact, before, during, and after their visit, and you ensure that every customer receives professional, friendly, and efficient service. Responsibilities Schedule customer workshop visits via phone and email Receive and hand over vehicles Handle payments, documentation, and customer inquiries Provide advice and guidance on simple technical questions Work in the workshop's computer systems and support customers via phone and email Contribute to high service levels and customer satisfaction at all stages You will become part of an engaged team where quality, clear communication, and good collaboration are important. Your Profile We are looking for someone with a background in service roles, preferably with experience from the automotive industry or a similar customer-facing position. Alternatively, you have worked in a service-intensive profession and feel this is your next challenge. We would like to see that you: Have a strong sense of service and enjoy helping people Are social, positive, and thrive in a fast-paced environment See solutions instead of problems Have an easy time making contact and building relationships Are organized and can handle multiple tasks at once Speak and write fluent Swedish Have a valid driver's license (Class B) Experience with automotive industry systems (such as Kobra, Automaster, Tacdis, Elsa, or Winassist) is a merit but not required. If you also have an interest in cars, that's a plus. Application and Start Date This is a full-time position with start as soon as possible. Working hours are daytime Monday-Friday, with shifts varying between 7-16 and 9-18. You will receive a secure employment contract with Starfinder and a consultant manager who will support you along the way toward a successful career. There is a very good chance of being recruited directly to the client company. Does this sound like something for you? Send your application today - interviews are conducted on a rolling basis! Do you have questions about the position or the recruitment process? Contact Thilda Bernlind at 0720996097 or [email protected] We look forward to hearing from you, and welcome your application!

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