Customer Flow Manager - Coop Strömstad

Description:

Are you driven by business acumen and enjoy leading and developing others? Then you might be the right person for us! In the heart of Strömstad, near Norra Hamnen, you'll find us at Coop Strömstad. With newly renovated facilities, generous opening hours, and an attractive service offering, we've created an inviting meeting place for our customers. We're now looking for a new Customer Flow Manager who, with a genuine passion for food, fresh drive, and a twinkle in your eye, wants to be part of creating Strömstad's best grocery store. As Customer Flow Manager, you're responsible for all areas of the store related to customer interactions, where you drive initiatives and activities aimed at maximizing customer satisfaction. You have full personnel responsibility and achieve your goals through your team's performance. In this role, you lead, coach, engage, and follow up with your employees based on shared working methods. You ensure excellent customer experiences at both service points and throughout the store, and you plan and execute marketing activities to strengthen the customer offering on the local market. As Customer Flow Manager, you're responsible for the produce department and the store's fresh food counters, with continuous quality assurance in these areas. This role is a development of the previous fresh produce manager position. Your main responsibilities include: Ensuring excellent customer experience and development of customer offerings Results accountability for customer interactions Personnel management Daily store operations You're part of the store's management team and therefore have overall responsibility for the store's results. In the management group, you primarily drive development and activities within customer flow. In your role, you report to the Store Manager. We see that you're organized, results-focused, goal-oriented, drive change processes, and have a strong business sense. Together with your team, you're responsible for ensuring the store is sales-driven, constantly developing, and attractive to always exceed our customers' expectations. By being a role model for your sales staff, you inspire them to perform at their best every day. You're heading into an exciting future, so we'd like to see that you're innovative and creative in your work approach, have the drive to create sales momentum, and inspire customers to enjoy shopping. We place great emphasis on your leadership skills, as managing and developing employees is a significant part of your daily responsibilities. To succeed in this, you must communicate easily, be clear in your leadership style, be enthusiastic, and use your social awareness. Previous experience in roles with personnel responsibility and scheduling is highly valued. Prior experience working in retail with a focus on fresh produce, preferably fish and delicatessen, is advantageous. This is a permanent, full-time position with a start date to be agreed upon. A 6-month probation period applies. Recruitment is ongoing, so the position may be filled before the final application date. Working hours are primarily daytime but may also include evenings and weekends. If you'd like to know more about this position, you're welcome to contact Store Manager Mikael Lundgren at phone: 010-747 09 51 or email: [email protected] We value the qualities that balanced age and gender distribution, as well as ethnic and cultural diversity, bring to our operations. Welcome to submit your application together with a personal letter and CV as soon as possible. Apply via Coop.se Previous experience in a role with personnel responsibility is strongly valued. Previous experience working in retail is a requirement. Previous experience with fish and/or delicatessen is an advantage. Completed upper secondary education is a requirement. Good Swedish in speech and writing is a requirement. Coop is one of Sweden's largest employers with many challenging jobs. We're in an exciting transformation journey to serve future food customers as well and as naturally in our physical stores as on Coop.se. The ongoing transformation brings many challenges, but also opportunities. And you're never alone. If there's something we're particularly proud of, it's our employees. By successfully recruiting many skilled employees, we work together toward the future. The new Coop stands for attractive shopping experiences with affordable food, strong own brands, a unique membership program, and clear leadership in ecology, health, and sustainability. In short: We want to be the positive force in Swedish grocery retail. With approximately 650 stores in Sweden and 3.4 million members, Coop is Sweden's only member-owned grocery chain. We value the qualities that balanced age and gender distribution, as well as ethnic and cultural diversity, bring to our operations.Are you driven by business acumen and enjoy leading and developing others? Then you might be the right person for us! In the heart of Strömstad, near Norra Hamnen, you'll find us at Coop Strömstad. With newly renovated facilities, generous opening hours, and an attractive service offering, we've created an inviting meeting place for our customers. We're now looking for a new Customer Flow Manager who, with a genuine passion for food, fresh drive, and a twinkle in your eye, wants to be part of creating Strömstad's best grocery store. As Customer Flow Manager, you're responsible for all…

Overview

Type

job

Status

active

Visibility

public

City

Strömstad

GPS

58.946589044746, 11.191700096393copyopen in

Email

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Phone

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Views

3

Published

1. 7. 2026

Edited

27. 7. 2026

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