Customer Service Assistant | Gävle | Full-time

Description:

Are you a service-oriented person who thrives in a role with extensive customer contact and varied responsibilities? Manpower is now seeking a customer service assistant for a longer consulting assignment with one of our clients in Gävle. Here you'll have the opportunity to work in a dynamic environment where service, communication, and excellent customer care are at the center. We warmly welcome your application! Location: Gävle Start: September 14 or by agreement Assignment length: Consulting position for 1 year, with possibility of extension Working hours: Full-time, weekdays 07:00-15:30 or 07:30-16:00 About the job As a customer service assistant with our client, you'll have a central role in the customer service function. You work in a team of approximately 17 colleagues and meet tenants and housing seekers daily via reception, phone, email, and chat. The role is varied and requires a strong focus on service, clear communication, and problem-solving. You are responsible for handling matters in a professional and solution-oriented manner, while ensuring that the customer feels heard and satisfied with the solution offered. Examples of work tasks: Answer questions about rentals and housing inquiries Receive and handle matters from tenants and other stakeholders Provide status updates on ongoing matters Receive and register fault reports Handle keys and access cards Work with payment-related matters, for example rent payments Draw up agreements for parking spaces and storage units Handle terminations of housing and associated agreements Mail handling Who we are looking for We seek someone who is positive, service-oriented, and solution-focused. You have a genuine interest in customer interactions and are motivated by helping others. To thrive in this role, you need to be communicative, responsive, and able to handle a sometimes high pace while maintaining composure. You find it easy to build trust and meet people with respect, empathy, and commitment across all channels. We see that you have: Experience from service-related positions, such as retail, reception, or customer service High school diploma Good knowledge of Swedish and English, both spoken and written We particularly value: Good communication skills Ability to prioritize and work in a structured manner A professional and positive approach What can Manpower offer you? As a consultant with Manpower, you have every opportunity to shape your future based on your skills, needs, and wishes. We collaborate with many popular employers and can open doors to new, exciting assignments. You receive employment with all that entails in terms of competitive salary, overtime compensation, vacation, occupational pension, and insurance according to collective agreements. Wellness allowance and occupational health services are also included. About the mobile role As a consultant with us, you have the opportunity to face new challenges, create new contacts, and broaden your experience by working on different exciting assignments with our clients within a geographic area. Apply for the position today! If you have questions, you are welcome to contact responsible recruiter Julia Höglund, via email: [email protected] We work with continuous selection, so submit your application immediately, but note that we DO NOT accept applications via email. Reminder before applying To allow us to review your application in the best possible way, we ask that you clearly describe your previous work experience. List your previous employers, your title, and the time period for each position. If you have also worked for a staffing company previously, we would like to know that as well. About Manpower Manpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers across the country as our clients. With our extensive network, both locally and globally, we can offer a wealth of exciting job openings that help you build your career, both in the short and long term. With us, you can search for full-time jobs or part-time work alongside your studies.Are you a service-oriented person who thrives in a role with extensive customer contact and varied responsibilities? Manpower is now seeking a customer service assistant for a longer consulting assignment with one of our clients in Gävle. Here you'll have the opportunity to work in a dynamic environment where service, communication, and excellent customer care are at the center. We warmly welcome your application! Location: Gävle Start: September 14 or by agreement Assignment length: Consulting position for 1 year, with possibility of extension Working hours: Full-time, weekdays 07:00-15:30…

Overview

Type

job

Status

active

Visibility

public

City

Gävle

Address

Drottninggatan 33A

GPS

60.674208931995, 17.139848554294copyopen in

Email

Show email

Views

8

Published

13. 7. 2026

Edited

5. 8. 2026

Location

Specifications