Särnmark is one of Sweden's oldest companies in personal assistance and was founded by the current owner in 1992. We are a values-driven company that places great emphasis on individuals' commitment and abilities. With over 3500 employees, we deliver every day on the promise of "a better life" to our customers. Today we offer personal assistance throughout Sweden, companion and relief services in Stockholm, and rehabilitation on the Spanish coast.
Do you want to be part of developing the future of personal assistance?
For over 30 years, Särnmark has created opportunities for children, young people, and adults with disabilities to live their lives on their own terms. Our history, experience, and values make us a stable and secure employer – but we don't stop there. We are a company in development with high ambitions, strong growth, and a clear focus on quality in every meeting, every assignment, and every decision.
Now we're expanding further in Uppsala and are looking for an engaged Customer and Personnel Manager who wants to help develop both the business, our employees, and the customer experience.
About the Role
As a Customer and Personnel Manager, you have a key role in our operations. You are responsible for a number of assistance assignments and work closely with customers, relatives, personal assistants, authorities, and other partners. You are the natural link between the customer's needs, the business's goals, and the employees' conditions for success.
With us, you have great opportunity to make an impact. We are looking for someone who wants to drive development, contribute new ideas, and ensure that we continue to deliver personal assistance with high quality and a strong customer focus.
Your main areas of responsibility:
Overall responsibility for a number of assistance assignments
Recruitment, introduction, and management of personal assistants
Work environment and personnel responsibility
Customer dialogue and development of assistance assignments
Budget and cost responsibility for your assignments
Collaboration with authorities, healthcare providers, and other stakeholders
Ensure quality, documentation, and compliance with laws and guidelines
Who Are You?
You have experience from personal assistance and are well familiar with LSS. Perhaps you are already working as a customer manager, operations manager, or in another leadership role in the industry and want to take the next step in an organization where development, quality, and engagement are central. It is meritorious if you have an academic education such as social worker or equivalent as the employer deems equivalent.
We believe that you:
Are confident, structured, and solution-oriented
Have a coaching and inclusive leadership style
Thrive with responsibility and making decisions
See opportunities where others see challenges
Are communicative and build strong relationships
Want to be part of developing the business together with colleagues and customers
We place great emphasis on your personal qualities, your drive, and your ability to create results through people.
Why You Should Choose Särnmark!
With us, you become part of an engaged team where quality, collaboration, and long-term thinking are in focus. We offer a workplace where your ideas are valued and where you have the opportunity to influence the continued development of the business.
We are on an exciting growth journey in Uppsala and are looking for you who want to be part of shaping the future together with us.
Other
This position is a permanent employment with an initial probationary period. A driver's license is required.
Welcome to Särnmark - where quality, commitment, and development go hand in hand.
Submit your application today. Selection and interviews are ongoing. We look forward to hearing from you!
In your application, you must state your citizenship. If you are not a citizen of Sweden, EU, EES, or Switzerland, you must be able to provide proof that you have permanent residence in Sweden in order to be employed at Särnmark.
In your application, you must state your citizenship. If you are not a citizen of Sweden, EU, EES, or Switzerland, you must be able to provide proof that you have permanent residence in Sweden in order to be employed at Särnmark.Särnmark is one of Sweden's oldest companies in personal assistance and was founded by the current owner in 1992. We are a values-driven company that places great emphasis on individuals' commitment and abilities. With over 3500 employees, we deliver every day on the promise of "a better life" to our customers. Today we offer personal assistance throughout Sweden, companion and relief services in Stockholm, and rehabilitation on the Spanish coast.
Do you want to be part of developing the future of personal assistance?
For over 30 years, Särnmark has created opportunities for children, young…