Client Case Officer at Skänninge Prison and Detention Facility, Temporary Position

About the Swedish Prison and Probation Service The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now seeking additional staff members. Our most important goal is to reduce recidivism – to break the cycle of crime. When we succeed, society becomes safer and more secure for everyone. We are the authority responsible for prisons, probation services, detention facilities, and client transportation. Job Description As a client case officer, you are primarily responsible for handling clients' legal aid matters. The work involves investigation and decision-making in accordance with current legislation, where you will focus on legal certainty. Together with the operations manager and your team, which currently consists of ten client case officers, you will advance legal aid work. You will also be responsible for supervision and further development of contact person assignments and execution planning at your unit. Direct client-facing work occurs. Qualifications To thrive and succeed in your assignment, it is important that you share the Swedish Prison and Probation Service's fundamental values of a humane view of people, respect for the individual, and belief in human development. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, through your approach, you are expected to contribute to everyone being treated fairly. We place great importance on personal suitability. We are looking for you who have: • An academic degree (such as law, social work, social science) or other relevant education combined with work experience relevant to the Swedish Prison and Probation Service's operations. • Experience in case handling within state, municipal, or regional government. • Ability to express yourself well in speech and writing in Swedish. • Good computer skills. It is also meritorious to have: • Completed basic training within the Swedish Prison and Probation Service. • Several years of work experience within the Swedish Prison and Probation Service. • Good knowledge of administrative law. • Experience working as a client case officer within the Swedish Prison and Probation Service. • Experience with the Prison and Probation Service's client administration systems. • Good knowledge of relevant legislation. Other Information The Swedish Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions relevant to the position. Your answers to the selection questions and CV form the basis for whether you are qualified to proceed in the process. To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security and confidentiality awareness, and compliance with applicable laws. This means you uphold democratic values and the state values that apply to the Swedish Prison and Probation Service's operations. Certain positions are classified as security-sensitive, and a security clearance including background check will be conducted before an employment decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants with diverse backgrounds and experiences. Read more about security clearance here: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ The position may involve civil contingency placement within the Swedish Prison and Probation Service. Read more about civil contingency placement here: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ Individual salary setting applies. Probationary employment may be applied. The Swedish Prison and Probation Service strives for balanced gender distribution and increased diversity. To submit your application, click on the application link in the announcement. Questions about how to apply and upload your CV should be directed directly to Varbi. Questions about specific positions will be answered by the contact person indicated in the announcement. We politely but firmly decline direct contact from staffing and recruitment companies as well as recruitment advertisement vendors. The Swedish Prison and Probation Service has contracted agreements.

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