Key Account Manager

Kraftsam Rekrytering & Bemanning AB · Full-time

Malmö, Malmö, Sweden

Are you a strategic relationship builder driven by developing business with key customers and creating long-term value? We are now looking for an experienced Key Account Manager in Malmö who wants to take comprehensive responsibility for some of the company's most important customer relationships. In this role, you will work closely with decision-makers at major customers and have the opportunity to influence both business development and long-term growth. As a Key Account Manager, you are responsible for managing, developing, and expanding existing customer partnerships. You serve as a strategic partner to your customers and ensure business growth through a proactive approach, strong business acumen, and excellent relationship-building skills. Responsibilities Manage and develop the company's strategic key customers. Identify business opportunities and drive upselling within existing customer accounts. Establish and implement customer plans and business strategies. Build long-term relationships with decision-makers and other key contacts. Lead contract negotiations and ensure profitable deals. Monitor results, analyze customer needs, and present development proposals. Collaborate closely with internal functions to ensure high customer satisfaction and successful delivery. What We're Looking For You are a business-oriented person with a good understanding of complex sales and strategic customer development. You thrive in dialogue with decision-makers and have the ability to build trust over time. At the same time, you are results-driven, organized, and experienced in managing multiple business processes in parallel. Qualifications Several years of experience in B2B sales and customer account management. Documented experience developing and managing larger customer accounts. Experience in negotiation, contract management, and business development. Solid understanding of complex sales processes and customer organizations. Ability to work both strategically and operationally. Strong knowledge of Swedish and English, both spoken and written. B driver's license is a merit. What We Offer You will be offered a key role in an operation where long-term customer relationships and business development are in focus. Here you will have the opportunity to make an impact, develop professionally, and contribute to the company's continued success. Competitive employment terms. Great opportunities to influence and develop the business. Professional onboarding and continuous professional development. Engaged colleagues and a business-driven work environment. Career opportunities within the organization.