Key Account Manager at Securitas

Company Description Securitas plays a vital role in society and manages one of Sweden's most important missions - protecting people and helping them feel safe. Now you have the chance to become part of Sweden's largest security company. As the country's largest employer in our industry, we can offer you development opportunities and variety that few other companies can match. We strive for unified leadership with balance between expectations and resources. Securitas Sweden has civil contingency personnel planning. In short, this means that as an employee, in the event of war, you will retain your employment and be managed by Securitas. You take care of people's security – Securitas takes care of you. About the Role As a Key Account Manager at Securitas, you enter an operation where security is at the core of everything we do. You work with customers who often have complex needs, multiple facilities, and high demands for quality, availability, and development. Your task is to ensure, together with our specialists and operations organization, that Securitas solutions truly make a difference in their daily operations. You work both strategically and operationally to identify new business opportunities, build long-term relationships, and develop our position in an area where security, societal benefit, and high quality requirements go hand in hand. An important part of the role is prospecting and new customer development. You work systematically to map the market, identify priority customers and business opportunities, and establish relevant relationships long before any potential procurement is announced. You understand how complex deals develop over time and can navigate complex organizations with many stakeholders, lengthy decision processes, and clear regulatory frameworks. You are responsible for your customers' security solutions and manage the collaboration from needs and development to agreements, quality, and profitability. In practice, you drive the dialogue with the customer, identify new needs, and translate Securitas' broad offering into concrete solutions that create security and business value. Our portfolio is broad and includes classical physical security, technologically advanced solutions, and modern fire protection services. Your task is to connect the right pieces and ensure a unified and professional customer experience - regardless of where in the country the customer is located. The role is part of a national team with colleagues across Sweden. We would like you to be based at one of our offices in Stockholm, Gothenburg, or Malmö. Travel with overnight stays occurs. Digital presentations are a large part of the role, both internally and with customers. Therefore, we would appreciate it if you demonstrate your creativity already in your application, for example in how you format your CV. Security Vetting Please note that this position is classified for security purposes and requires you to undergo a security vetting according to the Security Protection Act (2018:585). To investigate and assess whether you meet the requirements to be approved according to applicable regulations, security interviews, background checks, and register checks will be conducted. The assessment aims to investigate lawfulness, suitability, reliability, loyalty, and any vulnerabilities according to SÄPO's regulations and guidelines. Information collected may come from you, open sources, or authorities. We apply a holistic assessment of you, your life situation, and financial circumstances when evaluating your suitability. Where applicable, equivalent checks may be conducted of anyone you live with or have a similar relationship with. Requirements Specification We are looking for someone who already has key account management expertise and wants to use that experience in an operation where business is closely linked to societal benefit. You are confident meeting large customers and have experience in strategic customer development, long-term partnerships, and working with agreements, follow-up, and profitability. You find it easy to build trust over time and appreciate collaborating with both the customer's organization and internal functions. You are also comfortable driving issues forward, even when all parameters are not entirely set. Specifically Required Qualifications: - Documented experience in B2B sales and relationship-building with large/complex customers - Experience in selling and developing service offerings - Experience in customer relations, business development, and consultative sales (Value Based Selling) - Documented experience with public procurement and good understanding of the Public Procurement Act - Experience in developing existing customers and driving portfolio profitability - Experience collaborating with operations and support functions - Experience working with needs analyses and BI, in CRM systems, and analyzing customer data - Relevant academic education, or work experience deemed equivalent by the employer - Very good knowledge of Swedish - Category B driver's license Meritorious: - Experience from the security industry - Experience in sales to state authorities, municipalities, regions, or other public sector organizations - Established network within the public sector - Experience in the security industry or other operations with complex and critical societal services - Experience with large public procurements and complex tender processes Additional Information We only accept applications through our recruitment tool. If you have questions about the role, please contact recruiting manager Elin Skarp at [email protected]. If you have questions about the recruitment process, please contact recruiter Julia Olander at [email protected]. The position is a full-time employment with start date by agreement. We apply a 6-month probationary period. Work location for the position is flexible between Stockholm, Gothenburg, or Malmö. We communicate primarily by email. We use tests as part of our selection process. Application deadline is August 30. For employment with Securitas Sverige AB, you must have approved grades from upper secondary school in Swedish and be approved by the County Administrative Board for employment at an authorized security company according to the Act (1974:191) on Security Companies (the application is submitted by Securitas). For this role, you must also undergo security vetting according to the Security Protection Act (2018:585). Salary and employment terms are based on collective agreements between the employer organization Säkerhetsföretagen and Unionen and Ledarna. More information about Securitas as an employer and what it's like to work with us can be found at securitas.se

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