Estimating and Customer Service Manager

At Töreboda Pulverlackering, you'll have a central role in a family-owned company on an exciting growth journey. Here you become an important link between customer and production, where you combine customer contact, estimating, and business development while contributing to the company's continued growth! About the Position As Estimating and Customer Service Manager, you are responsible for the entire business flow, from the first customer inquiry to completed delivery and invoicing. You receive incoming requests, prepare quotes and estimates, and ensure that each assignment is handled efficiently and with high quality. You work closely with both customers and production and are responsible for driving business forward in a structured and professional manner. Part of the role also focuses on sales and customer engagement, where you actively work to develop the customer base by visiting new and existing customers, building relationships, and identifying new business opportunities. Your areas of responsibility: Receive customer inquiries via phone and email Prepare quotes and estimates for powder coating assignments Follow up on quotes and contribute to closing deals Register orders in the Monitor G5 business system Prepare work orders and production materials Invoice completed assignments Visit new and existing customers and identify new business opportunities Contribute to the company's sales, customer development, and long-term growth There is an opportunity to work partially remotely, but the position requires physical presence at the factory in Töreboda a few days per week due to close collaboration with production. You are offered a permanent position with a 6-month probationary period at Töreboda Pulverlackering, with a start date by agreement. Your Profile We are looking for someone with experience in order management, administration, customer contact, and who thrives in a role where you combine structure with business acumen. If you have experience with estimating or quote work in manufacturing, as well as technical B2B sales, this is a plus. It is an advantage if you have experience from powder coating or other surface treatment industries. As a person, you are business-minded, service-oriented, and have a natural ability to build trust with customers and colleagues. You work in a structured manner, take responsibility, and enjoy combining administration, customer contact, and problem-solving. With your technical interest and solution-oriented approach, you contribute to understanding customer needs and creating long-term business relationships that support the company's continued development and growth. You also have strong administrative capabilities and are experienced with business systems; experience with Monitor G5 is a plus but not required. You communicate fluently in Swedish and have good ability to communicate in English both verbally and in writing. A valid driver's license and access to a car are required to commute to the workplace. Töreboda Pulverlackering AB Töreboda Pulverlackering is a contract coating company with high production technical expertise and solid experience since the mid-1980s. Our customers are primarily found in the sheet metal industry for building materials, interior furnishings, fittings, boat components, machine components, etc. Powder application takes place in our modern automated spray booth with PVC, with powder recovery for maximum utilization of approximately 95%. Our five-stage pretreatment facility provides excellent corrosion protection, and overall a finished product that meets today's high standards for quality, price considerations, and environmental responsibility. Our facility is one of the few equipped with both friction and electrostatic spray guns. Application In this recruitment, Töreboda Pulverlackering AB is collaborating with OnePartnerGroup, and you are welcome to apply for the position via onepartnergroup.se. Due to GDPR, we do not accept applications via email; instead, we direct you to our website. You express your interest by simply applying through our website. As a first step, shortly after you apply, you will receive an SMS and email from our AI colleague Sara (sender Kiku) with a link to answer a few screening questions for the position. After that, we will contact you via email or phone with feedback. We work with continuous selection and placement, which means the position can be filled before the final application deadline. The process will then include selection through interviews, tests, reference checks, and background screening for candidates who, based on matching with the position's requirement profile, move forward to the next stage. Tests are a tool to ensure a competence-based selection and to contribute to diversity, equality, objectivity, and an unbiased recruitment process. It is important to us to hear about your experience when you apply for a position with us. Therefore, we send out a short survey when you apply and when the process is completed. For questions, please feel free to contact Jennifer Lindvall: 📞073-425 56 41 (https://0790734897/) 📩 [email protected] (https://onepartnergroup.recman.page/job/[email protected]) Warm welcome with your application!

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