Junior Support Technician at Delegia

Delegia AB · Full-time

Fredik Jahns gränd 18, NACKA, Sweden

Work Location: Nacka, Stockholm (hybrid work) Scope: Full-time Employment Type: Permanent position with six-month probationary period Start Date: November 2026 or by agreement Application Deadline: September 30, 2026 Are you curious about technology, enjoy helping people, and want to develop in a growing software company? We are now looking for a junior support technician who wants to help our customers succeed with their events, conferences, and meetings. For us, attitude, curiosity, and willingness to learn are more important than extensive experience or an impressive resume. About the Role As a support technician at Delegia, you will help our customers via phone and email when they need support with our systems. You will answer questions, troubleshoot problems, and help customers find solutions. When support workload is lower, you will also have the opportunity to assist in customer projects. This may include setting up content, making simple customizations, testing features, and supporting our project managers in daily work. The work is varied and suits you if you enjoy combining customer contact with technology. Who Are You? You don't need to have worked as a support technician before. Perhaps you have recently completed an education, worked in service roles, or built websites in your spare time. What matters most is that you are curious, responsible, and want to develop. We believe you: - Enjoy helping people - Have an interest in technology and digital services - Are solution-oriented and enjoy troubleshooting problems - Can express yourself well in both speech and writing - Are thorough and structured - Want to learn new things and develop together with the team Requirements - Good computer skills - Good knowledge of Swedish and English, spoken and written - Interest in technology and digital systems - Ability to work independently and take responsibility for your tasks Merits - Customer service or support experience - Basic knowledge of HTML - Basic knowledge of JavaScript - Experience with web publishing or web development - Experience with event, conference, or registration systems What We Offer - A great opportunity to start or develop your career in technology and customer support - Internal training in our systems and working methods - A small and engaged team with close collaboration - Opportunity to develop within technology, projects, and customer relations - Hybrid work with a combination of work from our office in Nacka and remote work - Short decision-making paths and great opportunity to make an impact About Delegia Delegia develops and delivers digital solutions for events, conferences, congresses, assemblies, and meetings. Since the early 2000s, we have helped companies, authorities, and organizations create professional participant experiences—from the first invitation to the final follow-up. Our platform is used to manage registrations, participant communication, payments, seminar selections, accommodation, transportation, check-in, name badges, evaluations, and reporting. By bringing the entire participant journey together in one system, we help our customers streamline administration, reduce manual handling, and create better experiences for participants. Our customers include some of the Nordic region's most well-known companies, authorities, and member organizations. Every year, our solutions are used for thousands of meetings, conferences, training sessions, assemblies, and events—from small specialist meetings to large international events with several thousand participants. What distinguishes Delegia is the combination of a proven platform and close collaboration with our customers. We don't just deliver technology—we contribute with experience, advice, and practical support throughout the project lifecycle. For many of our customers, we are a long-term partner rather than a traditional system supplier. As a company, we are large enough to deliver business-critical solutions to some of the Nordic region's most demanding organizations, but small enough to maintain short decision-making paths, personal relationships, and a corporate culture where every employee makes a difference. Learn more about our products and services at www.delegia.se. Application Send your application with CV and a short presentation of yourself to [email protected] by September 30, 2026. Please include "Junior Support Technician" in the subject line. We conduct interviews on an ongoing basis, and the position may be filled before the final application deadline. If you have questions about the position, feel free to contact us at [email protected]. Welcome to apply to Delegia!