Junior IT Technician | Gothenburg | Experis

Experis AB · Full-time

Fabriksgatan 1, Gothenburg, Sweden

Just graduated from an IT-related program? We're looking for you to kickstart your IT career. You have a strong interest in technology, a desire to develop, and enjoy solving problems in a smart and structured way. With us, you'll have the chance to grow, learn from experienced colleagues, and build a solid foundation for your career. If you're new to the workforce but motivated to develop and make a difference, we'd love to hear from you. Job Description Maybe you already have a passion for technology, or perhaps you're curious to explore an industry full of opportunities? Regardless of where you start, we welcome you if you want to grow, learn new things, and make a difference! For us, IT is not just about technology—it's about people, problem-solving, and creating smart solutions in everyday life. We're looking for someone curious, driven, and who enjoys helping others! With the computer as your primary tool and a genuine drive to help others, you'll have the right conditions to succeed with us. You'll become an important part of a team where your development is in focus—both technically and personally. As a consultant at Experis, you'll have the opportunity to influence your own journey. We support you in reaching your goals and developing within IT in an environment that encourages learning, collaboration, and innovative thinking. Your responsibilities: You are the first point of contact for users via phone, chat, and email—guiding them safely and professionally! You solve technical problems in a pedagogical, efficient, and service-oriented manner. You work with troubleshooting in various areas, such as: networks operating systems information security peripherals You prioritize, document, and follow up on issues to ensure quality and structure You continuously learn new systems and technologies—development is an integral part of the role We'd like you to have: Relevant upper secondary education or equivalent Experience working in IT support or equivalent Knowledge of ticket management systems General knowledge of computers, peripherals, operating systems, networks, and information security Knowledge of Microsoft Office or equivalent Very good skills in Swedish and English, both spoken and written About Experis Experis is a leading global IT/Tech consulting firm with over 600 consultants on assignment in Sweden and 22,000 consultants around the world. Through Experis, you'll have access to a wide variety of exciting assignments with our interesting clients in both the private and public sectors. At Experis, you get a personal consultant manager and continuous professional development so you can stay up to date with new technology. Experis, which is part of ManpowerGroup, has long-term sustainability initiatives (Working to change the world - ESG strategy) aimed at helping to solve the shortage of IT resources. We at Experis are a values-driven company, and everything we do is guided by our values: People, Knowledge, and Innovation. People | We include and welcome everyone regardless of role, function, or responsibility. We value competence and trust that individuals take personal responsibility and deliver within their job description. We are unpretentious, and our work environment is built on openness and trust. Knowledge | We have a "growth mindset" and stay relevant in the market by continuously advancing and raising our own competence, our consultants', and our solutions/offerings. Innovation | We dare to try new things and fail. That takes courage. We have an outside-in focus and constantly work on value-creating activities for our target groups. Practical Information Location: Gothenburg Scope: Full-time. Ready to take the next step in your IT career? Welcome to Experis!