Junior Help Desk Technician | Malmö | Experis

Did you just graduate from an IT-related program? We're looking for someone like you who wants to kickstart their IT career. You have a strong interest in technology, a desire to develop, and you like solving problems in a smart and structured way. With us, you'll get the chance to grow, learn from experienced colleagues, and build a solid foundation for your career. If you're new to the workforce but motivated to develop and make a difference, we'd love to hear from you. Job Description Maybe you already have a passion for technology, or you're curious about exploring an industry full of opportunities? Whatever your starting point, we welcome you if you want to develop, learn new things, and make a difference! For us, IT isn't just about technology—it's about people, problem-solving, and creating smart solutions for everyday life. We're looking for someone who is curious, driven, and genuinely enjoys helping others! With a computer as your primary tool and a genuine drive to help others, you'll have the right conditions to succeed with us. You'll be an important part of a team where your development is in focus—both technically and personally. As a consultant at Experis, you have the opportunity to influence your own journey. We support you in reaching your goals and developing within IT in an environment that encourages learning, collaboration, and innovative thinking. Your responsibilities: You are the first point of contact for users via phone, chat, and email—and you guide them safely and professionally! You solve technical problems in a pedagogical, efficient, and service-oriented way. You work with troubleshooting in various areas, for example: networks operating systems information security peripherals You prioritize, document, and follow up on cases to ensure quality and structure You continuously learn new systems and technologies—development is a natural part of the role We'd like you to have: High school diploma in an IT-related field or equivalent education Experience working in IT support or equivalent Knowledge of ticketing systems Broad knowledge of computers, peripherals, operating systems, networks, and information security Knowledge of Microsoft Office or equivalent Very good skills in Swedish and English, both spoken and written About Experis Experis is a leading global IT/Tech consulting firm with over 600 consultants on assignments in Sweden and 22,000 consultants worldwide. Through Experis, you get access to a wide variety of exciting assignments with our interesting clients in both the private and public sectors. At Experis, you get a personal consultant manager and continuous professional development so you can keep up with new technology. Experis, which is part of ManpowerGroup, has a long-term sustainability initiative (Working to change the world - ESG strategy) with the goal of helping to solve the IT skills shortage. At Experis, we are a values-driven company, and everything we do is guided by our values: People, Knowledge, and Innovation. People | We include and welcome everyone regardless of role, function, or responsibility. We value competence and trust that individuals take personal responsibility and deliver within their role description. We are unpretentious, and our work environment is built on openness and safety. Knowledge | We have a "growth mindset" and stay relevant in the market by continuously advancing and raising our own competence, our consultants', and our solutions/offerings. Innovation | We dare to try new things and fail. That takes courage. We have an outside-in focus and are constantly engaged in value-creating activities for our target groups. Practical Information Work Location: Malmö Format: Full-time. Ready to take the next step in your IT career? Welcome to Experis!

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