Are you ready for a significant challenge and want to use your technical expertise where it truly makes a difference? As an IT Technician at the Swedish Police Authority, you work closely with operations and ensure that technology functions where it's needed most, in a mission that contributes to a safer society.
Workplace Description
Working in the police IT department means being a crucial part of the police operations where we all work together on a larger task and create real change. The IT department plays an important role in crime prevention and investigation work, and our primary task is to provide IT services to the entire Swedish Police Authority to improve efficiency and quality in police work.
Our Delivery and Support team works to deliver, maintain, coordinate, and manage the technology used by the authority's employees in their work. We deliver and provide support for all technology used by core operations. In addition to office equipment, you will also handle police IT equipment. We now need to strengthen our team with a technician who wants to work with second-line support and install technology in various assignments. You'll become part of a team with a diverse mix of experience and perspectives. We employ people of different ages with broad expertise, which we see as a strength in our daily work. We value an inclusive work environment where everyone feels welcome, respected, and has the opportunity to contribute and develop.
Job Description
As an IT Technician, you have an exciting workday where you work closely with operations in an interesting work environment. You focus on solutions based on the police's work and operational needs.
Your main responsibilities include:
Providing IT support in the field (second-line) and helping our end users with technical problems
Working with installations during renovations
Delivery and installation of new technology in various areas
Administration of existing equipment
Working as an IT Technician in Delivery and Support means being part of a strong team where collaboration and community are in focus. We primarily meet our users in person and provide on-site support. Your base location is in Skövde, but you will work across the entire West region. Travel occurs and on-call duty is part of the position.
Qualifications
This is an opportunity for you who have:
Several years of relevant and current practical experience as a Second-line IT Technician, support technician, on-site technician, or in another equivalent role, where you have independently handled cases and delivered qualified IT support.
Relevant experience of independently driving your own work, preferably where you have driven and planned projects or managed implementations.
Good knowledge of PCs, printers, peripherals, and network communication equipment.
Very good knowledge of Swedish and good knowledge of English in both speech and writing.
Class B driver's license with experience driving a car (manual transmission).
The position requires Swedish citizenship.
Meritorious
The following competencies are otherwise meritorious for the position. You do not need to have expertise in everything, as you will have the opportunity to receive training and learn on the job with us.
IT-focused upper secondary or post-secondary education, preferably with a focus where you have acquired good knowledge within networks and infrastructure and/or IT operations with a focus on hardware.
Experience working in case management systems with associated documentation.
Knowledge of Cisco, such as CCNA certification.
Experience with administrative work on server configuration, policy management, and/or AD.
Experience setting up new workstations and new establishments.
Experience working with mobile phone administration in larger organizations as the employer finds relevant.
Experience working with telephone exchange systems.
Experience working with audio/video systems/conference facilities.
Personal Qualities
We see that you, as an applicant, have the ability to work independently with good structure and strong self-drive. You take responsibility for your tasks and drive your work forward efficiently. You are communicative and collaborate well with colleagues, while contributing to a positive team climate by sharing your knowledge and supporting others when needed. The role suits you if you enjoy problem-solving and are motivated by analyzing, troubleshooting, and finding sustainable solutions. You are not afraid of technical challenges or complex concepts, but see them as an opportunity to develop and learn something new. Furthermore, you are flexible, service-oriented, and have a good ability to adapt to operational needs.
We will place great emphasis on personal qualities.
Contacts
Do you have questions about the recruitment process? Feel free to contact HR Consultant Sara Petersson, [email protected]
Trade Union Representatives
Saco-S, [email protected]
Polisförbundet, Sofia Ask, phone 010-563 87 10
ST, [email protected]
Seko Polisen, [email protected]
Other Information
Employment Type: Permanent employment, six-month probation period
Work Location: Skövde
Working Hours: Flexible
Start Date: By agreement
Job Title: Case Officer
Position: IT Technician
Applications are submitted via the employer's website, see link below. Follow the instructions in the announcement to submit your application. https://polisen.se/jobb-och-utbildning/lediga-jobb/2026/juli/it-tekniker-till-skovde-pol10151145/Are you ready for a significant challenge and want to use your technical expertise where it truly makes a difference? As an IT Technician at the Swedish Police Authority, you work closely with operations and ensure that technology functions where it's needed most, in a mission that contributes to a safer society.
Workplace Description
Working in the police IT department means being a crucial part of the police operations where we all work together on a larger task and create real change. The IT department plays an important role in crime prevention and investigation work, and our primary…