IT Technician

Department of Animal Biosciences The Department of Animal Biosciences is seeking an engaged IT Technician who wants to help drive our operations forward. About the Job We are looking for someone who wants to become a central resource for our department. As an IT Technician, you will be an important part of our organization and responsible for delivering high-quality user support. You will work closely with our IT Coordinator to manage the department's IT infrastructure, including both hardware and software. Your main areas of responsibility include: Provide users with support ranging from simple questions to more advanced technical challenges. Ensure that all applications function effectively and are properly licensed. Troubleshoot and resolve problems that impact operations. Manage procurement and installation of IT equipment to maintain a modern and functioning IT environment. Work is conducted via phone, remote access, and on-site visits. We encourage you to contribute ideas and solutions to improve our work methods and processes. Your Background We are looking for someone who has: Solid experience in the IT field. Excellent knowledge of Swedish and English, both spoken and written. Ability to collaborate effectively, with flexibility and a proactive mindset. Required Experience: Post-secondary education (KY or University education) IT support in research and educational environments. Support for Office applications, email, and client management (Windows, macOS, Linux). Management and troubleshooting of licenses and applications in complex IT environments. Desirable Experience: We would like you to also have experience in the following areas: Incident management and troubleshooting of IT equipment. Counseling and procurement of IT equipment. Customer service and IT service desk work. Development of user support and guides. Experience or training in IT security. We are Looking for Someone Who Is: Communicative: You have a pedagogical ability to explain technical solutions in a simple way. Organized: You work methodically and can manage multiple tasks simultaneously. Engaged: You are driven by delivering high-quality service and finding solutions that make a difference. Personal suitability will be decisive for this position. About Us The Department of Animal Biosciences is part of the Faculty of Veterinary Medicine and Animal Science and is responsible for education and research in several fundamental and applied scientific fields. These areas include anatomy, physiology, biochemistry, pathology, pharmacology, toxicology, genetics, breeding, immunology, bacteriology, virology, parasitology, epizootiology, comparative medicine, food safety, bioinformatics, and One Health. More information about the department: https://www.slu.se/institutioner/husdjurens-biovetenskaper/ Read more about our benefits and what it is like to work at SLU at https://www.slu.se/om-slu/jobba-pa-slu/ Location: Uppsala Employment Type: Permanent employment. SLU may apply a probationary period. Full-time Equivalent: 100% Start Date: By agreement. Application: Welcome to submit your application via the application button below by September 9, 2026. The position is offered to the person who, after a qualitative overall assessment, is deemed to have the best qualifications to perform and develop the current duties and contribute to positive development of the operations. Trade Union Representatives: https://internt.slu.se/min-anstallning/facket/kontaktpersoner/ Swedish University of Agricultural Sciences (SLU) plays a key role in developing a sustainable future, grounded in science and education. Through our focus on the interactions between people, animals, and ecosystems, and responsible stewardship of natural resources, we contribute to sustainable societal development and good living conditions on our planet. Main offices are located in Alnarp, Umeå, and Uppsala, but operations also take place at research stations, experimental parks, and educational sites throughout the country. SLU has over 4,000 employees, 6,000 students and doctoral students, and annual revenues exceeding 4.5 billion kronor. The university is investing in attractive environments on its campus areas. We work toward an equal and inclusive work environment where open dialogue between people with different experiences forms the foundation for scientific rigor, creativity, and development. We therefore welcome people from diverse backgrounds and perspectives to apply for this position.

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