IT Support Technician at Victoriahem

Description:

Do you want to help build Victoriahem's internal IT support? We're now looking for an IT Support Technician who wants to become an important part of our continued development. We're bringing our servicedesk in-house and we're looking for you to work closely with our operations, make a real difference for your colleagues, and help develop our internal support function. With us, you'll have a varied role where you combine technical problem-solving with a strong service focus. About the Role As an IT Support Technician, you'll become part of our IT team and the first point of contact for approximately 500 internal users distributed across around 30 offices throughout Sweden. You'll help colleagues with everything from user accounts and Microsoft environments to computers, printers, networks, and mobile devices. This is far from a role where you just sit on the phone. When you're not handling incoming tickets, you'll work on onboarding and offboarding, prepare computers and phones, administer user accounts and permissions, and contribute to developing our internal processes. No two days are the same, and you need to be able to prioritize between different types of issues and quickly shift focus when the business needs you. We believe in the power of working together. That's why this role is fully office-based and we don't offer remote work. This creates the best conditions for collaboration, knowledge sharing, and a truly great support experience for our colleagues. We're looking for someone with a few years of experience in IT support or servicedesk who feels confident in a broad support role. You've worked in Microsoft environments and enjoy combining technical problem-solving with a high level of service focus. We'd like to see experience in both first and second-line support, as well as broad technical understanding. We'd like to see that you have experience with: Microsoft 365, for example Teams, Outlook, and SharePoint Active Directory and Microsoft Entra ID Microsoft Intune and Mobile Device Management (MDM) Microsoft Azure Windows clients Networking (LAN, WiFi, and VPN) Managing iOS and Android devices Ticket management systems, preferably Topdesk or similar You communicate fluently in Swedish and English and enjoy helping others. Who Are You? We believe you'll thrive with us if you're someone who values people as much as technology. You have a natural service mindset and see it as self-evident to provide users with professional treatment. At the same time, you're curious and self-driven—when you encounter something you don't know, you don't give up; instead, you find the answer and solve the problem. You enjoy learning new things and see challenges as an opportunity to develop. You thrive in a day-to-day environment where the pace varies, where you need to prioritize between different issues, and where you have many points of contact throughout the organization. Helping others and creating a positive user experience motivates you. We look forward to your application! Due to vacation schedules, candidate selection and contact with relevant candidates will begin in early August. Thank you for your patience! About Victoriahem Victoriahem is one of Sweden's largest private housing companies with operations at several locations throughout the country. With us, you'll become part of an engaged organization where collaboration, development, and service are in focus. Learn more about us as an employer and company at https://www.victoriahem.se/om-oss/jobba-hos-oss/. Contact Information In this recruitment, Victoriahem is collaborating with Adecco. If you have questions about the position or the recruitment process, you're warmly welcome to contact the responsible recruiter: Marie Ekvall via [email protected] If you have questions regarding registration, please contact support at [email protected] We look forward to your application!Do you want to help build Victoriahem's internal IT support? We're now looking for an IT Support Technician who wants to become an important part of our continued development. We're bringing our servicedesk in-house and we're looking for you to work closely with our operations, make a real difference for your colleagues, and help develop our internal support function. With us, you'll have a varied role where you combine technical problem-solving with a strong service focus. About the Role As an IT Support Technician, you'll become part of our IT team and the first point of contact for…

Overview

Type

job

Status

active

Visibility

public

City

MALMÖ

Address

Norra Neptunigatan 42

GPS

55.606162405705, 12.988326595552copyopen in

Email

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Views

5

Published

15. 7. 2026

Edited

5. 8. 2026

Location

Specifications