Description:
Are you a service-oriented person with a genuine interest in IT and technology? Do you want to work in a mission-critical operation where your efforts make a difference for thousands of users every day? We are now recruiting an IT Support Technician for a large state organization based in Mariestad! About the Role As an IT Support Technician, you will be part of an established service desk responsible for receiving error reports, handling requests, and providing qualified IT support to users throughout the organization. You will be part of a team of dedicated support technicians who together deliver services to several thousand users across the country! The goal is to help users as quickly and efficiently as possible so that operations can run without interruption. The role involves daily contact with users via phone, email, and various ticketing systems, with a focus on delivering top-notch service and solving IT-related issues! Responsibilities Receive and manage error reports and service requests. Provide support via phone, email, and remote management tools. Troubleshoot and resolve issues related to hardware, software, accounts, and permissions. Handle orders for IT equipment and IT services. Document and follow up on cases in ticketing systems. Collaborate with other IT functions and external vendors to ensure prompt case resolution. Contribute to a high service level and positive user experience. We Are Looking for You Have higher education in IT, for example with a focus on networks, systems science, IT operations, or other equivalent education. Have good IT knowledge and a strong technical interest. Have a good understanding of IT support, operating systems, networks, and user support. Speak and write Swedish and English fluently. About Experis Experis is a leading global consulting firm in IT/Tech with over 600 consultants on assignment in Sweden and 22,000 consultants around the world. Through Experis, you gain access to a wide variety of exciting assignments with our interesting clients in both the private and public sectors. At Experis, you get a personal consultant manager and continuous professional development so you can stay up to date with new technology. Experis, which is part of ManpowerGroup, has a long-term sustainability initiative (Working to change the world - ESG strategy) with the aim of helping to address the shortage of IT resources, among others. We at Experis are a values-driven company, and everything we do is guided by our values: People, Knowledge, and Innovation. People | We include and welcome everyone regardless of role, function, or responsibility. We value competence and trust that individuals take personal responsibility and deliver within the scope of their role description. We are unpretentious and our work environment is built on openness and trust. Knowledge | We have a "growth mindset" and stay relevant in the market by constantly developing and elevating our own competence, our consultants', and our solutions/offerings. Innovation | We dare to try new things and fail. It takes courage. We have an outside-in focus and constantly work on value-creating activities for our target groups. About the Assignment Location: Mariestad Scope: Full-time Work Model: On-site Start: By agreement Welcome with your application and become part of a dedicated team that works every day to deliver professional IT support to the organization's users!
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Overview
- Type
- job
- Status
- active
- Visibility
- public
- City
- Skövde
- Address
- Trädgårdsgatan 15B
- GPS
- 58.391489495089, 13.845362001927
- Published
- 7. 8. 2026
- Edited
- 15. 8. 2026