IT Support / IT Technician 2nd Line

We are now recruiting on behalf of our client for a cheerful team member for 1st line support in Umeå who focuses on satisfied customers with great service in a fun environment with good collaboration! Your Tasks You will be part of a cheerful and dedicated team and work with providing excellent support and troubleshooting of the local PC environment for the company's internal staff. Troubleshooting for external customers may also occur. Issues come in via phone or email, but there are also planned tasks such as computer installations within the company's operations in Umeå. Your Profile We believe you have experience from a similar role and that you have good knowledge of the Windows operating system. Since you will be working constantly with customers and many different types of customers, it is a requirement that you enjoy working with people and collaborating with others. It is important that you are a team player who understands both customers' and colleagues' situations. You should have a positive attitude and be good at following procedures. A driver's license is a merit as shorter trips may occur. We place great importance on you having some previous experience in a similar role, but even greater importance on your personality and attitude. What We Offer You We place enormous value on you as an employee at Maxkompetens. With us you get a personal and unpretentious consultant manager whose main responsibility is ensuring you enjoy your workplace, whether you work for a short period or several years as our employee. Your consultant manager values staying in contact with you and will both visit you at the client company, but is also available by phone and for personal meetings at the Maxkompetens office. We want nothing more than to help you develop and succeed in your career. At the same time, we offer you the industry's best wellness compensation. Of course, we offer you formal security when it comes to all employment matters such as salary, vacation, working environment, wellness, pension, and sick leave that come with being an authorized staffing company. We hope you want to be part of us! Other Information • Placement Location: Umeå • Start: ASAP • Duration: 31/1 - 2027 with great potential for extension or permanent hire • Working Hours: Office hours • Salary: according to agreement About Maxkompetens Maxkompetens is one of Sweden's leading recruitment and staffing companies since 2003 and has offices in several locations across the country. Every year we fill over 1200 positions and every day we have approximately 280 consultants out on assignments. Our areas of expertise are HR & Payroll, Finance & Accounting, Customer Service & Administration, Marketing & Sales, IT & Technology, Procurement & Logistics, and Industry. Every person has fantastic potential. It is important to make use of all people's skills and offer them the opportunity to achieve their dreams. Through careful attention, well-functioning recruitment processes, and high competence, we help people and companies meet and succeed together. A better world, plain and simple! We are an authorized staffing company with collective agreements, insurance, wellness programs, and occupational pension.

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