IT Support/IT Technician 1st Line

We are now seeking a dedicated and enthusiastic professional for 1st line support in Umeå who is focused on customer satisfaction and excellent service in a collaborative and friendly team! Your Tasks You will join a friendly and cohesive team and provide excellent support and troubleshooting for the local PC environment used by the company's internal staff. You may also provide troubleshooting support to external customers. Issues will come in via phone or email, but there will also be planned work such as computer installations within the company's operations in Umeå. Your Profile We believe you have experience from a similar role and good knowledge of the Windows operating system. Since you will constantly work with customers and many different types of customers, it is essential that you enjoy working with people and collaborating with others. It is important that you are a team player who understands both your customers' and colleagues' situations. You should have a positive attitude and find it easy to follow procedures. A driver's license is a plus as shorter trips may occur. We place great importance on your experience from a similar role, but even greater importance on your personality and attitude. What We Offer You We place tremendous value on you as an employee at Maxkompetens. With us, you get a personal and approachable consultant manager whose main responsibility is to ensure you feel comfortable at your workplace, whether you work for a short period or several years as an employee with us. Your consultant manager values contact with you and will both visit you at the client company and is also available by phone and for personal meetings at the Maxkompetens office. We want nothing more than to help you develop and succeed in your career. At the same time, we offer you the industry's best wellness benefits. Of course, we provide you with formal security regarding employment law matters such as salary, vacation, work environment, wellness benefits, pension, and sick leave that come with being an authorized staffing company. We hope you want to be part of us! Other Information • Placement Location: Umeå • Start: ASAP • Duration: Until 31/1 - 2027 with a good chance of extension or conversion to permanent employment • Working Hours: Office hours • Salary: According to agreement About Maxkompetens Maxkompetens is one of Sweden's leading recruitment and staffing companies since 2003 and has offices in several locations across the country. Every year we fill over 1,200 positions and on any given day we have approximately 280 consultants out on assignments. Our areas of expertise are HR & Payroll, Accounting & Finance, Customer Service & Administration, Marketing & Sales, IT & Technology, Procurement & Logistics, and Manufacturing. Every person has fantastic potential. It is important to utilize everyone's skills and offer them the opportunity to achieve their dreams. Through careful attention, well-functioning recruitment processes, and high expertise, we help people and companies meet and succeed together. A better world, simply put! We are an authorized staffing company with collective agreements, insurance, wellness benefits, and occupational pensions.

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