IT Operations Technician with Focus on Operations and Infrastructure

We are specialists in staffing and consulting services within IT and technology – from promising talents and consultants with broad expertise to experienced specialists with deep knowledge. For you as a candidate, we are a trusted partner offering exciting assignments, personal development, and close contact with our advisors. We ensure you get the right assignment for your skills and ambitions – always with people at the center. For our customers, it means we are a reliable partner that can quickly match the right expertise with the right needs. In addition to our own strong consulting organization, we also have an extended partner network, which allows us to offer even greater flexibility and breadth in our delivery. Collaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people. Eccera has 300 employees and offices in Stockholm, Gothenburg, Malmö, and Linköping. We are a member of Almega Kompetensföretagen and follow their signed collective agreement with Unionen. Are you a technically driven IT operations technician who enjoys working close to the infrastructure? Do you like troubleshooting, improving, and ensuring stable operations in complex IT environments? Then this could be the next step in your career. We are now seeking an IT operations technician for an assignment with our customer in Gothenburg. You will work in a modern and technically varied IT environment together with a team of specialists. The role is suitable for you if you want to work broadly with operations, servers, clients, and infrastructure. As a consultant at Eccera, you receive a secure employment and the opportunity to develop through qualified assignments with our customers. Your consultant manager will support you in your development, and you will continuously build on new experiences and knowledge. About the Role As an IT operations technician, you are responsible for operations, maintenance, and further development of the customer's IT environment. You work to ensure stable and secure operations of systems and infrastructure and handle incidents, problems, and changes in the environment. You work closely with other technical teams and contribute to stable, secure, and well-functioning IT delivery to the business. Your Responsibilities Operations, maintenance, and monitoring of IT systems and infrastructure Troubleshooting and handling incidents and technical problems in server and client environments Administration of Active Directory and user and access management Administration and troubleshooting in Microsoft 365 environments Installation, configuration, and patching of servers and clients Proactive monitoring to identify and prevent disruptions Collaboration with other technical teams on incidents, changes, and improvements Documentation of solutions, technical procedures, and environments Your Profile We are looking for someone who is technically curious and comfortable in a role where you can work both operationally and analytically. You have a structured and methodical work approach and enjoy troubleshooting problems until you find a sustainable solution. You are comfortable collaborating with other technicians, enjoy sharing your knowledge, and actively contribute to improvements in the technical environment. We would like to see that you have experience in several of the following areas: Experience working in IT operations, system administration, or qualified technical support Windows Server and Windows client environments Active Directory Microsoft 365, Azure, and Entra ID Basic network knowledge within TCP/IP, DNS, and DHCP Work with monitoring or incident management systems Experience with virtualization using VMware or Hyper-V It is a plus if you also have experience with automation, patch management, or operations in larger IT environments. What We Offer At Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We place great value on our employees continuing to develop. Therefore, we offer you the opportunity to set up an individual training plan, where we cover both study materials and certifications themselves. During your development, we will match your expertise with the right assignment as you advance. Interested? We continuously work with selection and interviews, so register your application today.

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