Internal Technical Support E-commerce / IT Operations

Description:

We're looking for a technically-oriented colleague who will provide support to customer service and internal company systems. We're not looking for a classic call center operator, but a person who enjoys technology, knows how to find solutions, and understands the basics of IT infrastructure. This position is suitable for someone who wants to further develop in the IT, e-commerce, and internal systems area of a rapidly growing company. Job Responsibilities: Technical support for customer service and internal users Resolving technical issues related to e-shop and marketplace systems Working with XML feeds, imports/exports of data, and data validation Assisting with VPN access management and company devices Communication with external IT vendors and developers Identifying opportunities for process automation and optimization User account management and basic Active Directory work Collaboration with logistics, complaints, and customer service departments Testing new functionalities and system updates Requirements: Technical and analytical thinking Basic understanding of IT infrastructure and networks Knowledge of concepts such as VPN, Active Directory, XML, API, DNS Ability to independently troubleshoot and research information Good working skills with PC and company systems Attention to detail, systematic approach, and responsibility Communication skills and teamwork Willingness to learn new technologies and systems Advantages: Experience with ERP or e-commerce systems Basic SQL knowledge Experience with marketplace integrations Familiarity with Microsoft 365 / Google Workspace Experience with XML feeds or data synchronization Understanding of network technologies and remote management Interest in automation and AI tools What We Offer: Stable foundation of a rapidly growing e-commerce company Work with modern technologies and systems Opportunity for professional growth in IT and e-commerce Great space for your own initiative and idea implementation Friendly and informal team Competitive compensation Company benefits and employee discounts Who We're Looking For: We're looking for someone who knows what VPN is, isn't intimidated by working with XML files, understands the basics of Active Directory, and enjoys finding technical solutions. Someone who wants to be an important part of the company's operations and help improve internal processes and customer experience. Contact: [email protected]We're looking for a technically-oriented colleague who will provide support to customer service and internal company systems. We're not looking for a classic call center operator, but a person who enjoys technology, knows how to find solutions, and understands the basics of IT infrastructure. This position is suitable for someone who wants to further develop in the IT, e-commerce, and internal systems area of a rapidly growing company. Job Responsibilities: Technical support for customer service and internal users Resolving technical issues related to e-shop and marketplace systems Working…

Overview

Type

job

Status

active

Visibility

public

Price

35 000 Kč /month

City

Těchonín

GPS

50.0649334, 16.6179104copyopen in

Email

Show email

Views

25

Published

29. 5. 2026

Edited

1. 8. 2026

Specifications