Integration Specialist at Skyresponse

Description:

Would you like to join a company on an exciting growth journey and contribute to the future of alarm management? In this role, you'll have the opportunity to take on significant responsibility and develop alongside engaged colleagues! About the Position Skyresponse was founded in 2012 and is a Swedish technology company that offers solutions primarily designed to create safety for people. This is accomplished by providing a global platform for alarm and event management. Use cases include personal care, including elderly care, and personal security, but increasingly also smart buildings and other IoT applications. We handle over 16 million alarms and events per month for more than 700 end customers across Europe, in both public and private organizations. Skyresponse ensures with the highest possible availability that actions always reach the right person, machine, or system through its alarm management service. The platform is cloud-based with available APIs, making it accessible for partners to quickly integrate new devices, exchange information and data with other platforms. In this way, Skyresponse enables its partners and ultimately people to benefit from the latest technology. Behind every alarm is a person—often an elderly person who wants to be able to stay at home safely and independently. With the help of Skyresponse's platform, help arrives on time, 24/7, year-round. It makes a difference for the user, for relatives who can feel at ease from a distance, and for the caregivers and alarm centers who need to be able to trust that the technology works when it really matters. Responsibilities Skyresponse continues to grow in Europe and needs to expand in our integration area. In your role as Integration Specialist at Skyresponse, you'll be a key person in their Customer Success team. You'll help customers maximize the value of the platform through configurations, integrations, and customized solutions. The role also involves contributing to the further development of Skyresponse services based on customer needs and having the opportunity to influence both product development and customer experience. In the role you will also: • Be responsible for configuration and implementation of applications in customer environments • Troubleshoot and solve problems in complex cases • Collaborate with the development team to improve functionality and user experience • Participate in customer dialogues and provide technical advice Education, Experience, and Personal Qualities • Relevant post-secondary education in IT, systems science, or similar • Experience with application management, configuration, and integrations with external systems • Good understanding of APIs and cloud-based solutions • Basic understanding of programming, preferably Python and C# • Experience working with SQL databases • Fluent in Swedish and English, both spoken and written We're looking for someone who is solution-oriented and communicative. You have the ability to understand customer needs and translate them into technical solutions in an educational manner. Your analytical skills enable you to quickly identify problems and find effective solutions, while maintaining a calm and professional demeanor. We're also looking for someone who is self-driven and team-oriented. The role requires you to take ownership of configurations and implementations, but also work closely with creative colleagues in the Customer Success team, which currently consists of Project Managers, Integration Specialists, Customer Success Managers, ECO Partner Program, and Support. You thrive in a dynamic environment where you can combine technical expertise with customer contact and are curious to learn new systems and technologies. Why Work at Skyresponse? At Skyresponse, your work is never abstract. Every integration you build and every problem you solve directly contributes to helping more people—especially elderly and other vulnerable groups—feel safe in their daily lives. Beyond the meaningful assignment, you'll get: • To be part of an international growth journey, where the company is expanding rapidly in Europe and you can grow with it • Work closely with an engaged Customer Success team with high ceilings, short decision-making paths, and a flat organization • Significant opportunity to influence—both the product's development and how customers experience it • The opportunity to continuously learn new systems, technologies, and working methods in a dynamic environment • Hybrid work with 3 days per week at one of our central offices in Stockholm at Hötorget or in Luleå at Storgatan Other Information Start: By agreement | Location: Luleå or Stockholm | Salary: By agreement We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with continuous selection, which means we remove the ad when we have received enough applications. If you become relevant for the position, we will contact you for an initial phone interview. Whether or not you move forward in the process, you will receive feedback on your application. Questions? Feel free to reach out! 📧 [email protected] 📞 010-171 47 10 We recommend that you submit your application as soon as possible as we do continuous selection. Welcome with your application!Would you like to join a company on an exciting growth journey and contribute to the future of alarm management? In this role, you'll have the opportunity to take on significant responsibility and develop alongside engaged colleagues! About the Position Skyresponse was founded in 2012 and is a Swedish technology company that offers solutions primarily designed to create safety for people. This is accomplished by providing a global platform for alarm and event management. Use cases include personal care, including elderly care, and personal security, but increasingly also smart buildings and…

Overview

Type

job

Status

active

Visibility

public

City

Luleå

Address

Västra Varvsgatan 27F

GPS

65.578696389498, 22.136228153783copyopen in

Email

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Phone

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Views

4

Published

8. 7. 2026

Edited

27. 7. 2026

Specifications