Are you service-oriented, driven, and enjoy talking with customers? Do you have a natural sales drive and like closing deals over the phone? Then this could be the right opportunity for you!
About the Position
We are now looking for an engaged and driven inside sales representative for our client in Gothenburg. In this role, you will be an important part of the sales team and work primarily with an existing customer base where a large portion of calls result in sales.
The work consists largely of receiving and registering orders, but also actively working with upselling and identifying customer needs. You will have many customer contacts during a workday and therefore need to be comfortable working via phone, be service-oriented, and at the same time have a clear business focus.
The position is initially a full-time staffing solution, Monday to Friday, 08:00–17:00. For the right person, there are good opportunities for continued employment with the client.
Your Responsibilities:
Call existing customers and receive orders
Handle and register incoming orders
Work actively with upselling and complementary products
Identify customer needs and suggest appropriate solutions
Provide customers with professional service and information about products and deliveries
Handle customer inquiries and follow up on orders
Collaborate with colleagues in sales, order processing, and other functions
About You
We are looking for someone who is driven, service-oriented, and not afraid to take own initiative. You thrive in a role where the phone is your primary work tool and where you have the opportunity to impact sales through excellent customer service and active upselling.
To succeed in this role, you need to be someone who takes responsibility, maintains a high work pace, and ensures things get done. You are social and communicative, but also meticulous since a large part of the work consists of order handling.
Experience in sales, order reception, or customer service is advantageous. If you have previously worked in the food industry, that's a plus, but the most important thing is your attitude, work ethic, and willingness to do a good job.
We would like to see that you:
Are comfortable with the phone as a work tool
Have a natural sales drive and enjoy upselling
Are service-oriented and communicative
Are meticulous and organized in your order handling
Take own initiative and work independently
Have strong work ethic and a clear drive
Have previous experience in sales, customer service, or order reception
Formal Qualifications
Previous experience in sales, customer service, and/or order reception
Good knowledge of Swedish, both spoken and written
Good computer skills
Experience from the food industry is advantageous
Other Information
Work hours: Monday–Friday, 08:00–17:00
Scope: Full-time
Location: Gothenburg, Hisingen/Aröd
Employment Type: Initially a consulting assignment via Lernia
About Lernia
Lernia is one of Sweden's leading staffing and recruitment companies and operates throughout the country. With our extensive network, we offer exciting jobs with attractive employers and brands that help you develop your skills and career, both long-term and short-term.
How to Apply
To apply for the position, scroll down to the application form below. Selection and interviews are ongoing, so submit your application today! If you have any questions, you are welcome to contact the responsible recruiter at [email protected]
Background Check
For certain positions, a background check is part of the recruitment process. If you advance in the process, you will need to verify your identity via BankID before the check is conducted.