Are you customer-focused, driven, and enjoy talking with customers? Do you have a natural sales drive and like closing deals over the phone? Then this could be the right opportunity for you!
About the Position
We are now seeking an engaged and driven inside sales representative for our client in Gothenburg. In this role, you will be a key part of the sales team and work primarily with an existing customer base where a large portion of calls result in sales.
The work consists largely of receiving and registering orders, but also of actively working with upselling and identifying customer needs. You will have many customer contacts throughout a work day and therefore need to be comfortable working by phone, be customer-focused, and at the same time have a clear business focus.
The position is initially a full-time staffing solution, Monday to Friday 08:00–17:00. For the right person, there are good opportunities for continued employment with the client.
Your Responsibilities:
Call existing customers and receive orders
Handle and register incoming orders
Work actively with upselling and complementary products
Identify customer needs and suggest appropriate solutions
Provide customers with professional service and information about products and deliveries
Handle customer inquiries and follow up on orders
Collaborate with colleagues in sales, orders, and other functions
About You
We are looking for someone who is driven, customer-focused, and not afraid to take initiative. You thrive in a role where the phone is your primary work tool and where you have the opportunity to impact sales through good customer service and active upselling.
To succeed in this role, you need to be someone who takes responsibility, maintains a high work pace, and ensures things get done. You are social and communicative, but also careful since a large part of the work consists of order handling.
Experience in sales, order receipt, or customer service is a merit. If you have previously worked in the food industry, that's a plus, but your attitude, work ethic, and willingness to do a good job are most important.
We would like to see that you:
Are comfortable with the phone as a work tool
Have a natural sales drive and enjoy upselling
Are customer-focused and communicative
Are careful and structured in your order handling
Take initiative and work independently
Have strong work ethic and clear drive
Have previous experience in sales, customer service, or order receipt
Formal Qualifications
Previous experience in sales, customer service, and/or order receipt
Good knowledge of Swedish, both spoken and written
Good computer skills
Experience from the food industry is a merit
Additional Information
Working Hours: Monday–Friday, 08:00–17:00
Scope: Full-time
Location: Gothenburg, Hisingen/Aröd
Employment Type: Initially a consulting assignment via Lernia
About Lernia
Lernia is one of Sweden's leading staffing and recruitment companies and operates throughout the country. With our extensive network, we offer exciting jobs with attractive employers and brands that help you develop your skills and career, both in the long and short term.
How to Apply
To apply for the position, scroll down to the application form below. Selection and interviews are ongoing, so submit your application today! If you have any questions, you are welcome to contact the responsible recruiter at [email protected]
Background Check
For certain positions, a background check is part of the recruitment process. If you move forward in the process, you will need to verify your identity via BankID before the check is conducted.