Inside Sales Representative

Some see an order. You see an opportunity to help a customer, find a smarter solution, and make things a little better than yesterday. If you're driven by relationships, customer experiences, digitalization, and development, this could be the role for you. Does it sound like an environment where you would thrive and grow? Then we hope you'll keep reading. ⭐ Let's start with why you'll enjoy working with us at Bufab With us, you get: Make an impact – We believe in giving people responsibility and the opportunity to make a difference, and we're in a phase where we want to raise the bar even further and grow. Develop together with us – We're a company in constant development. Through new ways of working, digital tools, and close collaboration across different functions, you'll have the opportunity to develop both your expertise and your approach to work. Become part of an engaged team – We believe in helping each other, sharing knowledge, and having fun at work. Here we work together to create value for our customers and achieve our goals. The best of both worlds – As part of Bufab, you get the security of a stable and growing global company while being part of an operation with short decision-making paths and close collaboration. 🫱🏼‍🫲🏼 Here's where you come in As an inside sales representative with us, you have your own commercial customer responsibility and are responsible for developing the business together with your customers. You're an important part of our sales team and serve as the customer's primary contact person in day-to-day collaboration. The role involves building long-term relationships, identifying business opportunities, and ensuring a professional and smooth customer experience throughout the business. At the same time, you actively contribute to the development of our processes and ways of working. Your mission in brief Manage and develop your customer portfolio with a focus on growth, profitability, and customer satisfaction Build, develop, and maintain long-term customer relationships Have daily contact with customers via phone, email, and digital channels Handle quotes, price inquiries, orders, and delivery tracking Support our business developers in customer and growth work Identify opportunities for improvement and contribute to the development of our processes Work with digital tools and smart solutions to create an even better customer experience Collaborate closely with colleagues in sales, procurement, quality, and other areas 🤷‍♀️🤷‍♂️ Who are you? We believe you're someone who enjoys making connections with people and who is driven to provide great service. As a colleague and representative of Bufab, you stand for and actively work according to our core values: We are responsible – you take ownership of your role and drive work forward at a pace that can be fast. At the same time, you're organized and service-oriented; you enjoy collaboration but can also take your own initiative and work independently. We are entrepreneurs – you see opportunities for improvement and act on them to create solutions. You work with digital tools and see opportunities and potential in them. We always deliver as a team – you enjoy collaborating, sharing your knowledge, and contributing to a positive work environment where we achieve success together. We'd love to see that you have: Experience in customer service, sales, or similar customer-facing work An interest in digital tools, development, and smart ways of working Good communication skills in Swedish and English Experience working in business systems or other digital platforms is a plus ✅ A few things that might be good to know This is a full-time position Location: Värnamo Your manager will be Robert Johansson, who is Sales Manager for one of our sales teams 🔩 And finally, about us – your future employer Bufab Group has approximately 1,800 employees and over 50 wholly-owned operating subsidiaries in more than 30 countries. Our employees are the key to our success. We offer freedom, responsibility, and development opportunities in an international environment, while maintaining the family feeling that has existed since our founding in 1977. To our customers, we deliver solutions rather than just screws and bolts, or C-parts, as we call them. Bufab is listed on Nasdaq Stockholm under the name "BUFAB". Read more at http://www.bufab.com. 📩 Do you want to become our new colleague and be part of our journey forward? Then we'd of course like to know more about you, by September 13th at the latest. We work with continuous selection and do not accept applications by email due to personal data handling. If you have questions about the position, you're welcome to contact Robert Johansson ([email protected], 0370-696924), and if you have questions about the recruitment process, contact Lotta Ryman ([email protected], 070-266 66 33). 🔎What happens after you apply? We work with continuous selection, and for candidates who move forward, we conduct several different steps in the process to create as fair, accurate, and transparent a process as possible. This includes interviews, tests, reference checks, and background checks – all to ensure that you and we feel it's a good match – for now and for the future.

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