Information Officer, Temporary Position at Health Center

Description:

Health Centers are located at Gävle Hospital, Tullhuset Gävle, Hudiksvall Hospital, Bollnäs Hospital, and Söderhamn Community Hospital. At the Health Center, information officers provide visitors with a welcoming reception, directions, basic advice, and help them find information about various diseases and diagnoses. Additionally, the role includes some technical support for the digital healthcare service Min Vård Gävleborg. The Health Center also has health educators who work on prevention and lifestyle changes, as well as care guides who provide information about healthcare guarantees, waiting times in healthcare, and rights and regulations. We are now looking for a dedicated employee for a temporary position as needed. 1 position(s). JOB RESPONSIBILITIES In your role as an information officer, your primary task is to receive our visitors, answer their questions, and refer them further when needed. The role also includes some patient support for Min Vård Gävleborg. You will answer many different types of questions where it is important to go the extra mile to ensure visitors have a positive experience from the encounter or phone contact. The work involves significant independent responsibility, where you will primarily work at the information desk in the hospital lobby but also in digital support for Min Vård Gävleborg. Your main responsibilities • directing patients and providing practical assistance in finding the right locations on the hospital grounds. Working hours are daytime, Monday through Friday. You will receive • an individually tailored introduction • a clear and concrete assignment where you know what is expected of you • varied and social work. We care about you as an employee and offer benefits that create security, health, and development regardless of where you are in life. Learn more about our various benefits at Region Gävleborg's website. https://www.regiongavleborg.se/jobb-och-utbildning/jobba-i-region-gavleborg/dina-formaner/ QUALIFICATIONS We are looking for someone who meets people with humility, genuine commitment, and a natural sense of service. By listening to needs, providing clear information, and guiding people in a calm and respectful manner, you contribute to a positive experience in every interaction. You have a professional and friendly demeanor and feel confident meeting people in different life situations and moods. For us, your ability to combine empathy, service, and responsibility is essential to building trust. As an information officer, you should • hold at least a high school diploma • have experience in information or service work with direct contact with people • have good computer skills • have good knowledge of Swedish and English, both spoken and written. Experience from healthcare is meritorious. Good local knowledge of the hospital area, Gävle, and the surrounding area is also meritorious, as you will guide patients and visitors both within the hospital and to clinics and facilities near the hospital. The selection process begins in week 34 due to the vacation period. We warmly welcome your application! Employment Type: Fixed-term employment. Duration: 6 months or longer, Start date: By agreement., Expires: 2027-09-30. Region Gävleborg applies individual and differentiated salary setting. When setting salaries, factors such as assignment, responsibility, competence, experience, and results are considered. With 7,500 employees, we are the county's largest employer. This gives us the strength to drive development forward for a vibrant Gävleborg. Our mission is exciting and complex. Regardless of your role with us, you help the residents of the county and make a difference in society. We are at the forefront of societal development and are committed to helping you as an employee grow and develop. With us, you can use all your energy to work together with your colleagues to create the Gävleborg of the future.Health Centers are located at Gävle Hospital, Tullhuset Gävle, Hudiksvall Hospital, Bollnäs Hospital, and Söderhamn Community Hospital. At the Health Center, information officers provide visitors with a welcoming reception, directions, basic advice, and help them find information about various diseases and diagnoses. Additionally, the role includes some technical support for the digital healthcare service Min Vård Gävleborg. The Health Center also has health educators who work on prevention and lifestyle changes, as well as care guides who provide information about healthcare guarantees,…

Overview

Type

job

Status

active

Visibility

public

City

Gävle

Address

Rektorsgatan 1

GPS

60.6370941, 17.1308489copyopen in

Email

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Views

4

Published

27. 7. 2026

Edited

5. 8. 2026

Location

Specifications