Do you want to own the entire chain from initial configuration to a satisfied customer in production? We are now seeking, on behalf of an established Swedish product company, an implementation and support specialist for their IAM platform (Identity & Access Management). This is a permanent position based in Stockholm.
About the role
You are responsible for the technical implementation of the platform at the customer, from planning and configuration to testing and deployment, in close collaboration with both the company's and customer's project organization. Implementation work involves deep technical collaboration with the customer's IT organization around integrations, infrastructure, directory services, and permission flows. You also train the customer's administrators and ensure that the solution works according to agreed requirements.
Once the solution is in production, you are the one customers rely on. You handle and troubleshoot support cases, analyze error patterns, perform or coordinate actions, and provide clear feedback to the customer. You document bugs in a structured manner and hand them over to the development team, and you provide guidance on how the platform is best used, improved, and reconfigured.
This role suits you if you enjoy switching between project delivery, problem-solving, and customer dialogue, and want to become a specialist on a platform in a domain where demand is only growing.
We are looking for someone with
Experience in technical implementation, configuration, testing, and deployment of IT systems in customer environments
Technical understanding of IT infrastructure, integrations, directory services, and permission flows
Experience in technical support and troubleshooting
Ability to analyze error patterns and document bugs in a structured manner
Experience with close technical collaboration with customer IT organizations
Good communication skills in speech and writing, in Swedish and English
At least one year of relevant experience is sufficient. A degree is not required; we care about what you can do.
It is a merit if you have
Experience with IAM/IGA solutions
Knowledge of Active Directory, Microsoft Entra ID, or equivalent identity platforms
Experience with SAML2, OIDC, APIs, or file-based integrations
Experience with NoSQL/Document Store databases and log analysis
Experience with HR systems, access control systems, or related business systems
Experience creating technical documentation, test cases, and user instructions
About the employment
Permanent position with a Swedish product company specializing in identity and access management, with offices in Stockholm. You will become a key person in the delivery organization with short decision-making paths and close contact with both the development team and customers. We will tell you more about the company in an initial conversation.
Application
Recruitment is handled by Lynqa AB. Selection is ongoing, so do not delay your application. Questions? Contact Mischell Miljevic, [email protected], +46 76 343 70 79.Do you want to own the entire chain from initial configuration to a satisfied customer in production? We are now seeking, on behalf of an established Swedish product company, an implementation and support specialist for their IAM platform (Identity & Access Management). This is a permanent position based in Stockholm.
About the role
You are responsible for the technical implementation of the platform at the customer, from planning and configuration to testing and deployment, in close collaboration with both the company's and customer's project organization. Implementation work involves deep…