About the Job
Sistec in Karlskrona is now seeking a service-oriented and solution-focused team member who thrives in meeting people. This is a role for you if you enjoy helping customers, working systematically with digital tools, and being a trusted and professional first point of contact – both in person and digitally.
Do you enjoy providing excellent service at reception or customer service? Are you comfortable working at a computer, managing multiple cases simultaneously, and meeting people from different cultures and backgrounds? Then this could be the job for you.
With us, you'll get a varied daily routine, opportunities to develop in your role, and become an important part of our security work for international clients.
About Sistec
Sistec AB is a growing company with a clear mission: we help companies do the right thing by ensuring identity verification and the right to work in the Swedish labor market. Our work contributes to order, safety, and justice – while we offer professional and respectful treatment to every individual we meet.
We have offices in Gothenburg, Malmö, Skellefteå, Boden, Gävle, Kalmar, Linköping, Luleå, and Stockholm, and we meet customers both at our offices and at client locations.
At our newly established operation in Karlskrona, we will work closely with both companies and private individuals.
About the Role
The role is strongly customer and service-oriented and involves largely reception/front desk work as well as digital customer support. You meet people in person, guide them appropriately, handle cases in our systems, and ensure that processes run smoothly.
Examples of work tasks:
Greet and assist customers at reception and at scheduled meetings and reviews for access.
Handle incoming digital support and administration
Register and manage cases in our digital systems
Guide customers through their cases and processes in a clear and reassuring manner
Collaborate with colleagues and external parties when needed
Follow up on customer cases and ensure excellent service throughout
Participate in daily office operations and work at client locations
Work is primarily based at our Karlskrona office, but also at client locations in the surrounding area.
Who Are You?
We believe you have a background in service, reception, customer support, or similar, and that you are experienced working with people in a professional role.
You are:
Service-oriented, positive, and solution-focused
Comfortable in customer interactions and skilled at professional communication
Organized and responsible
Able to work independently but also enjoy working in a team
Comfortable with computers and digital systems
You don't need to know everything from the start – we provide internal onboarding and training in our methods and systems.
Qualifications
Good computer skills (e.g., Microsoft Office and digital support systems)
Good Swedish and English, spoken and written
B driving license (required)
Additional language skills are advantageous
Previous experience from service roles, reception, customer service, government agencies, or similar is highly desirable.
Other Information
The work sometimes involves travel within the region.
A background check will be conducted prior to employment according to current procedures.
Does This Sound Interesting?
Submit your application today and mark it Karlskrona.
Selection and interviews are ongoing.
Want to Know More About Us and Our Services?
Please visit our website.
We look forward to welcoming you to SistecAbout the Job
Sistec in Karlskrona is now seeking a service-oriented and solution-focused team member who thrives in meeting people. This is a role for you if you enjoy helping customers, working systematically with digital tools, and being a trusted and professional first point of contact – both in person and digitally.
Do you enjoy providing excellent service at reception or customer service? Are you comfortable working at a computer, managing multiple cases simultaneously, and meeting people from different cultures and backgrounds? Then this could be the job for you.
With us, you'll get a…