HR Administrator

Would you like to be part of making Gävle even better with us? At Gävle kommun, we work together with commitment to provide our residents with a safe and inspiring environment. We offer you a workplace based on trust where you can develop in your role and grow as a person. Welcome with your application! The HR and Communications Department consists of four units: Communications Unit, HR Development, HR Service, and Staffing and Recruitment Unit. The Staffing and Recruitment Unit is a municipalwide unit for staffing and recruitment. The unit works to provide good conditions for Gävle kommun's core operations to perform their work in the best possible way. 2 position(s). RESPONSIBILITIES As an HR Administrator at the Staffing and Recruitment Unit, you will work with staffing, recruitment of temporary staff, and administrative personnel matters related to fixed-term employment. Together with your colleagues, you are responsible for staffing temporary employees to Gävle kommun's operations. The role involves many contact points and a large part of the work is conducted by phone, which requires professional service, high-quality customer service, and the ability to build trust in every interaction. The Staffing and Recruitment Unit is open every day of the year, which means scheduled working hours between 06:30-17:15 and work on weekends. Your responsibilities include: • Answer incoming inquiries via phone and email and provide support to managers, temporary staff, and other partners. • Handle and fulfill incoming staffing requests to ensure the operations' staffing needs are met. • Administer personnel matters such as sick leave, salary adjustments, and overtime. Receive and handle sick leave notifications, follow up on absences, and staffing needs. • Work proactively with statistics, follow-up, and planning to anticipate upcoming staffing needs. • Follow up on temporary staff and contribute to high quality in the staffing processes. • Collaborate with managers, coordinators, temporary staff suppliers, HR Service, recruiters, and temporary staff, and participate in development work based on operational needs. QUALIFICATIONS We are looking for someone with experience in service and administration who thrives in an event-driven operation where workdays vary. If you have education within HR or personnel-related fields as well as experience in staffing work and personnel systems, we see that as a merit. To succeed in this role, you need to be flexible and have the ability to prioritize between multiple parallel tasks. You are a structured, confident, and self-driven person who works methodically and solution-oriented. With a strong customer focus, you contribute to high service, good quality, and satisfied operations. To succeed in this role, you have: • University or college education within personnel and working life or other education and experience that the employer considers equivalent. • Experience of service-oriented work with many contact points where you have provided support, guidance, and information via phone and digital channels. • Strong administrative skills and experience working in digital systems. • Excellent knowledge of Swedish, both spoken and written. • It is a merit if you have experience in staffing work as well as working in staffing, payroll, or personnel systems. We believe you will thrive here if you are: • Customer-focused and have a strong service focus where you prioritize the operation's needs while working in a structured, thorough, and quality-conscious manner. • Communicative and express yourself clearly in both speech and writing, and adapt your communication to the recipient and situation. • Collaboration-oriented and build trusting relationships through a professional, open, and unpretentious approach. • Flexible and solution-oriented with the ability to adapt to changed circumstances and handle varying work tasks. Warm welcome with your application! Employment type: Permanent employment. Duration: Permanent. We offer you You are important to us! As an employee at Gävle kommun, you have • generous vacation benefits, and as a new employee, you also have the right to paid vacation during your first year of employment • compensation for wellness and exercise when you have been employed for more than three months • several different types of insurance via our collective agreements, including sick leave insurance and workplace injury insurance. Read more about our benefits here: https://www.gavle.se/jobba-hos-oss/upptack-vara-formaner-for-trygghet-och-balans/ Our values Quality, service, and collaboration are the most important success factors for fulfilling our mission in the best possible way. To do the right things and act wisely in our daily work, it is important that we base ourselves on our jointly stated values. Read more about us as an employer and what it is like to work at Gävle kommun here: https://www.gavle.se/jobba-hos-oss/ Here you can read more about our organization: https://www.gavle.se/kommun-och-politik/kommunens-organisation/ Gävle kommun is located in the Swedish-speaking administrative area. If you, in addition to our other competency requirements, also speak Swedish, it can be an asset.

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