Head of Direct Sales at Lynes

2Complete AB · Full-time

Malmö, Sweden

Do you want to build a modern sales organization from the ground up at a fast-growing SaaS company? At Lynes, you'll have the chance to take strategic and operational full responsibility for Direct Sales and be part of a growth journey where the ambition is to challenge established players in enterprise communications. About Lynes Lynes is a Swedish tech company that develops a modern communications platform where telephony, contact center, case management, AI, and collaboration come together in a single system. Today, the platform is used by over 8,000 companies and the company is growing rapidly through both direct and indirect sales channels. The company currently has offices in Malmö, Stockholm, and Norrköping, among others. Lynes develops its own platform and has a clear vision to modernize a traditional industry through smart technology, user-friendliness, and AI-driven solutions. Now Lynes is taking the next step by building an entirely new Direct Sales organization focused on larger customers and complex solution selling. What We Offer At Lynes, you won't be a manager—you'll be a builder. Here you'll have the opportunity to create something from scratch and set your mark on how tomorrow's sales organization should look. You'll be joining an entrepreneurial company with short decision-making processes, high ambitions, and a culture where ideas are encouraged. We offer, among other things: - A key role with significant mandate and direct impact - Opportunity to build and lead your own department - Close collaboration with the CEO and management team - Excellent benefits - A rapidly growing SaaS company with a strong product and clear goals What the Role Involves As Head of Direct Sales, you'll be the first hire in Lynes' new Direct Sales initiative. Your mission is to build, lead, and develop the organization over the coming years. Initially, you'll work closely with the company's Account Executives and be responsible for creating structure, processes, and ways of working. Subsequently, you'll gradually build up the organization with roles in BDR, Technical Sales Support, and Customer Success. You will, among other things: - Build and develop Lynes' Direct Sales organization - Recruit and onboard new salespeople and key roles - Set targets, KPIs, and compensation models - Own the sales pipeline, forecast, and results - Coach and develop the sales team - Define sales processes and workflows - Ensure effective collaboration between Sales, Customer Success, Product, and Marketing The role is based in Malmö and reports directly to the CEO. Lynes operates on an Office First basis. Who We're Looking For We're looking for someone who combines strong business drive with coaching leadership. You're experienced in creating structure, building teams, and helping people grow. At the same time, you thrive in entrepreneurial environments where everyone pulls together and the path from idea to decision is short. We believe you have: - Experience building and leading B2B sales organizations - Background in complex solution selling, preferably SaaS - Experience recruiting and developing sales teams - A good understanding of the entire customer journey, from prospecting to customer development - A data-driven approach and experience working with KPIs and CRM systems - Very good knowledge of Swedish and English It's a plus if you: - Have built SDR/BDR, AE, or Customer Success organizations before - Have experience from fast-growing tech or SaaS companies - Have recruited successful sales talent from various industries As a person, you're confident, unpretentious, and action-oriented. You enjoy thinking differently, challenging the status quo, and inspiring the people around you. Are you ready to build tomorrow's sales organization with Lynes? We'd love to hear from you. If you have questions about the role, you're welcome to contact the responsible recruiter, Joel Claeson.