Enforcement Officer

A job that makes a difference! At our agency, you contribute to a well-functioning society for both the public and businesses. About the Job As an enforcement officer, you primarily work with deciding on appropriate measures to regulate debts. To prevent people from falling into severe debt, contact with customers, employers, and other authorities becomes an important part of your work. Your role is to be the neutral party that helps both those who have not been paid and those who need to pay. You investigate assets, make decisions about appropriate enforcement measures of varying scope and complexity. This means you analyze and assess different types of documentation. You request supplementary information via phone, email, and letter in contact with various parties. Based on laws and regulations, you assess the documentation and make decisions. The cases you handle require legal certainty, speed, and efficiency while maintaining quality. You undergo internal training for six months where practical experience alternates with theory, and you will also have a supervisor who supports you initially. The training includes, among other things, legal studies, customer service, and communication techniques. You are part of a section that collectively is responsible for results, planning, and work distribution. Everyone who works at the Enforcement Authority contributes to combating crime. Your work tasks include identifying and preventing attempts at criminal activity and notifying other authorities of suspected crimes. As an enforcement officer, you might, for example, alert other authorities if a person is receiving benefits on incorrect grounds. This could result in you helping to stop incorrect payments from the welfare system. In Haparanda, all of the country's insolvent estates are processed. As an enforcement officer, you will primarily work with insolvent estates. The work involves sending payment demands to estate beneficiaries, initiating investigations and making distress decisions, and handling service of distress decisions. In your work, you have considerable contact with estate beneficiaries, claimants, and other parties by phone and email. Work location: Haparanda. About You As an employee at the Enforcement Authority, you are expected to live up to our employee policy. Enforcement Authority Employee Policy You take initiative, are engaged, and take responsibility for achieving goals. You contribute to the development of operations and help your colleagues succeed. You treat others with respect, kindness, and listen actively to others while showing a positive attitude. You work results-oriented, show decisiveness, and work focused on what needs to be achieved. You are stable and trustworthy when meeting people in vulnerable situations. You communicate easily and are pedagogical in your interactions with customers. You have analytical abilities that allow you to see connections and find the most efficient solution. You adapt to circumstances and changes that occur. Your qualifications: final grades from upper secondary education 1 year of work experience in administrative or case handling work within the past three years good ability to express yourself in speech and writing in Swedish It is desirable that you have current and relevant work experience in similar tasks. About Us The Enforcement Authority is a state agency with an important mission. We work close to people in vulnerable situations. We help those who have not been paid and guide those who need to pay. We provide citizens and businesses with information and good service, so they can make long-term and sustainable decisions. This requires knowledge, decisiveness, care, and courage. We contribute to a well-functioning society for both the public and businesses – a society where debts and other claims are established and collected in a legally secure manner. With us, you can count on challenging work tasks that are also developing for you. When you leave work for the day, you can be sure that you have done something that truly makes a difference – both for others and for yourself. Good to Know The employment is permanent and begins with a six-month probationary period. You will be employed as an enforcement officer. The Enforcement Authority offers the possibility of remote work by agreement with the employer. Working for the state means you follow the state's values. Special requirements are also placed on judgment, security awareness, and adherence to applicable laws. We ask questions at the interview about any previous criminal activity and shortcomings in previous employment. For final candidates, these questions are also asked to references. We also obtain information about debts registered with the Enforcement Authority, bankruptcy, and business prohibitions. Information obtained is weighed in the overall assessment of your suitability for the position. Employment with us may involve placement in a security classification. A security clearance with a register check according to the Security Protection Act (2018:585) may therefore be conducted before a decision on employment. For some of our work tasks in security classification, Swedish citizenship is required. When you apply, please attach your CV. We do not use cover letters in our recruitment process, so you should not attach one to your application. Get to know us better by visiting our website and following us on LinkedIn. Kronofogden.se: Work with Us Enforcement Authority on LinkedIn Welcome to submit your application by September 7, 2026! Contact Information: Anna Bärring, HR Specialist Recruitment: [email protected] Kajsa Sunnari, Section Manager: [email protected] We collaborate with the Tax Agency in our recruitment, which means the Tax Agency's HR department will handle your application. The Enforcement Authority uses the state framework agreement for job posting services. We therefore kindly decline calls from recruitment agencies or salespeople.

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