Case Handler for the Follow-up and Control Unit

Do you want to help strengthen the welfare system and combat economic crime? We are now seeking engaged case handlers with an economic background! Here we work to prevent, detect, and investigate incorrect payments, welfare fraud, and workplace crime. Through our efforts, we contribute to a sustainable and just society. Together we get Sweden to work. Do you want to be one of us? Our Workplace The Follow-up and Control Unit is part of the Correct Payments business area and is responsible for coordinating the agency's work against incorrect payments, welfare fraud, and workplace crime. The unit works to prevent, detect, investigate, and follow up on incorrect payments, combat benefit fraud and fraud, and recover incorrectly paid benefits. The unit consists of six sections with over 100 employees in locations including Falun, Kalmar, and Solna. Do you want to help protect the welfare system? We are now looking for someone who wants to be part of the continued development of the Swedish Public Employment Service's control work! Job Description As a case handler, you are expected to independently and in groups, review and investigate cases to ensure that the regulatory requirements are met before making decisions on support to employers or providers. The role mainly involves: Conducting investigations and assessments of employers' conditions before deciding on wage subsidies, which includes reviewing compliance with conditions, financial capacity, and identifying risks for incorrect payments. Obtaining and analyzing relevant documentation through contact with employers, internal functions, and other authorities. Communicating with employers and colleagues to supplement or clarify information. Documenting investigations and writing decision documents in accordance with applicable regulations. We are looking for someone who works in a structured and meticulous manner. You can analyze information, make well-founded assessments, and apply regulations in your work. You communicate well both verbally and in writing and work well with others. You are responsible, service-oriented, and can manage multiple tasks simultaneously. Our Offer The position is a permanent full-time employment that begins with a six-month probationary period. Start date by agreement. The work location is Solna. The salary range is 32,500–37,000 kr, with individual salary determination applied. We offer favorable vacation agreements, opportunity for flexible working hours, opportunity for remote work up to 49%, wellness activities during work time, and a wellness allowance. Our workplace consists of over 10,000 competent and engaged employees. By collaborating and being open to new perspectives, we develop as individuals and as an organization. Together we unlock possibilities that get Sweden to work. Read more about our organization and mission on our website More about working with us Basic Qualifications Completed upper secondary education in an area relevant to the employer, proven through a diploma in the form of final grades, upper secondary school diploma, or vocational upper secondary school diploma. For foreign qualifications, the education must be validated by UHR. At least one year of documented and current work experience in case handling at a government agency or economic work that has included interpreting business accounting and other economic documentation. Good knowledge of Swedish, that is, good ability to communicate verbally and in writing, and high reading comprehension. Additional Merits for the Position Higher education of at least 180 credits (120 credits under the previous system) in an area relevant to the position, for example with a focus on economics or law. Documented and current work experience in control work, such as review of documentation or investigative work. The state value base guides us in our daily work. As an employee with us, you are expected to work fairly, impartially, and with high integrity, and to contribute to maintaining and strengthening confidence in our agency. More about the state value base Beyond these qualifications, you have the personal ability and aptitude to work in accordance with the Swedish Public Employment Service's employee criteria. Employees at the Swedish Public Employment Service: Take responsibility for their work performance and their contribution to the whole Adapt to change and unforeseen events Take initiative for development and contribute to improvement. Application Welcome to submit your application no later than August 25, 2026 Include your CV and grades/certificates proving the requirements for education and work experience in your application. When you submit your application, you will be asked to answer a few selection questions. For you to receive as fair and accurate an assessment as possible, it is very important that you provide the year and month for each employment as well as a brief description of your work duties. If that information is not clear, we will have difficulty making an accurate assessment of your competence and experience, and you may therefore risk being excluded from the selection process. The Swedish Public Employment Service applies an evidence-based recruitment process. You can read more about our recruitment process on our website More about our recruitment process. Selection tests may occur and we will provide you with more information about the process via email after your application. If you have protected personal information, contact the recruitment partner named in the advertisement and they will help you submit your application. We actively work to be an agency free from discrimination. It is important to us that all competence is utilized and we welcome all applicants. We view it positively if you have knowledge of one of our national minority languages.

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