Front Office - Home Hotel Grand Sundsvall

Description:

Home Hotel is more than just a name – it's a promise. We believe that great service starts with genuine care, and we do everything we can to create a place where guests feel welcome and comfortable. We have over 50 hotels across the Nordic region, and we always offer our guests dinner, breakfast, and coffee breaks. Our buildings often have a rich and interesting heritage, and we're proud that no two of our hotels are alike. Home Hotel is part of Strawberry. Home sweet home. Are you ready to move in? Home Hotel is an entirely new concept with a simple yet powerful vision: to create a place that feels like home, even when you're away. We offer more than just a bed for the night – we want to create an experience that lingers long after guests check out. A place that is so warm, welcoming, and comfortable that it feels like stepping into your own living room. Now we're looking for a Front Office associate for Home Hotel Grand Sundsvall who wants to become part of our family. As part of the Front Office team at Home Hotel, you are the heart of the guest experience – you welcome, guide, and ensure that every stay begins and ends in the best possible way. You create a warm and personal atmosphere where guests feel genuinely at home. With your energy, your eye for detail, and your natural ability to make people feel seen and appreciated, you help make every stay special. Your responsibilities Welcome every guest with a warm and personal approach, so their first and last impression is unforgettable Handle the daily operations of the reception desk, from check-in and check-out to bookings and guest inquiries Be the obvious point of contact for guests and offer assistance, recommendations, and everything that contributes to a homey experience Collaborate with colleagues to create a smooth and pleasant stay for all guests This is a fixed-term position with a start date to be agreed upon. The role includes varying work hours, including evenings and weekends. Are you the one we're looking for? You enjoy creating personal connections and have a genuine interest in making every guest's stay unique You are adaptable, solution-oriented, and approach each day with a positive attitude You work independently and take initiative, while also thriving as part of a team that supports one another Bonus points for: Experience from hotel reception or other types of customer service Experience with Mews or other hotel booking systems We value the strength of diversity at Strawberry. Different backgrounds, experiences, and ideas create a unique and inspiring work environment. Experience in hospitality or service is a merit, but your attitude and willingness to create a homey experience is what matters most. Why choose Home Hotel & Strawberry? At Home Hotel, we offer more than just a job – we offer a place where you too can feel at home. Here you get: A supportive and welcoming work environment where your contribution is valued Opportunities for development and career growth within Strawberry's dynamic companies Staff discounts and favorable rates for friends and family at our 200+ hotels 25% discount on food and beverages at our restaurants and bars Exclusive offers on experiences, travel, shopping, and more About Strawberry We are Strawberry. We create thousands of experiences every day across our more than 245 hotels, 120 restaurants, 20 spas, and much more. It's our team of 20,000 passionate individuals from over 166 different countries that makes it possible. Strawberry is built on our core values: energy, courage, and enthusiasm. Ready to welcome guests home? Does this sound like something for you? Submit your application today and become part of our journey to make every stay at Home Hotel unforgettable. We review applications on a rolling basis, so don't wait – the position may be filled before the final application deadline.Home Hotel is more than just a name – it's a promise. We believe that great service starts with genuine care, and we do everything we can to create a place where guests feel welcome and comfortable. We have over 50 hotels across the Nordic region, and we always offer our guests dinner, breakfast, and coffee breaks. Our buildings often have a rich and interesting heritage, and we're proud that no two of our hotels are alike. Home Hotel is part of Strawberry. Home sweet home. Are you ready to move in? Home Hotel is an entirely new concept with a simple yet powerful vision: to create a place…

Overview

Type

job

Status

active

Visibility

public

City

Sundsvall

GPS

62.390812, 17.306927copyopen in

Email

Show email

Views

7

Published

30. 7. 2026

Edited

3. 8. 2026

Specifications