Front of House at The Nooq

Be part of creating a guest experience that feels genuine! As Front of House at The Nooq, you'll be part of a vibrant and social environment where personalized service and authentic connections are at the heart of everything. Here you'll have a dynamic and meaningful role where each day is unique and your personality, dedication, and ideas make a real difference to our guests' experience. About the Position This is a direct recruitment, meaning the recruitment process is handled through Bravura and you will be employed directly by The Nooq. About the Company The Nooq is more than a hotel. It's a vibrant community and social meeting place where curious people connect in an open and welcoming environment. A stay here is more than just check-in and check-out—it's about relationships, experiences, and a genuine sense of belonging. Guests often stay longer, get to know each other, and build relationships with our on-site team. This makes your role more personal, dynamic, and meaningful than in a traditional hotel. The Nooq is part of COLIVE and combines the experience of coliving and coworking with a modern hotel concept. Here we create more than just a place to stay—we build a community where people can live, work, meet, and feel at home! Responsibilities As Front of House, you are an important contact point for guests and a central part of daily operations at our Alvik and Bromma locations. You welcome and assist guests throughout their stay, handle bookings and payments, and ensure that reception and common areas maintain a high standard. This is a hands-on role where you work collaboratively across departments. You're expected to be flexible and support colleagues and operations wherever needed. Working hours vary and include day, evening, and weekend shifts. We work as a team with a shared goal—to create the best possible guest experience. In this role you will: - Welcome and assist guests before, during, and after their stay - Handle check-ins and check-outs, bookings, payments, and basic administrative tasks - Answer guest questions and handle feedback in a professional and solution-oriented manner - Ensure reception, lobby, and common areas are welcoming and well-organized - Support events, meetings, and other activities at the facility - Collaborate with Housekeeping, Maintenance, and other departments - Help across departmental lines when operations need it - Work proactively and contribute to developing routines and processes Qualifications, Experience, and Personal Qualities - Previous experience in service, preferably from a hotel, restaurant, or other guest-facing business - Reception experience is a plus - Good IT skills and computer proficiency - Strong Swedish and English skills, both spoken and written - Basic understanding of bookings and payments We're looking for someone with a strong service mindset who enjoys genuine interaction with people. You're a natural communicator and good listener who easily builds new connections. You're solution-oriented, flexible, and comfortable taking initiative. In a role where no two days are the same, you see opportunities and act proactively when something needs to be done. You're engaged, curious, and responsible, and you're motivated by contributing to good teamwork, structure, and positive experiences in our operations. Additional Information Start: Immediate Location: Alvik or Bromma, Stockholm Working Hours: Day, evening, and weekend shifts Salary: According to agreement We use competency-based methodology in all recruitment processes to ensure unbiased selection. We also conduct rolling selection, which means we remove the posting once we have a sufficient number of applicants. If you become a candidate for the position, we will contact you for an initial phone interview. Whether you move forward in the process or not, you will receive feedback on your application. Questions? Feel free to reach out! 📧 [email protected] 📞 010-171 47 10 We recommend submitting your application as soon as possible since we conduct rolling selection. Welcome with your application! #Nextgen

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