Benefits Support Administrator for Investigation Unit Benefits Support

Description:

Would you like to help make Gävle even better with us? At Gävle Municipality, we work together with dedication to offer our residents a safe and inspiring environment. We offer you a workplace of trust where you can develop in your work and grow as a person. We welcome your application! The Investigation Unit Benefits Support is located at Jägargatan 2 together with other units within employment and support. Our unit consists of approximately 35 employees with different job titles such as benefits support case handlers, senior benefits support case handlers, and administrators. 1 position(s). WORK DUTIES The role of benefits support administrator is central to our operations and contributes every day to ensuring that people receive the support they need. We are now looking for a structured, service-oriented, and committed administrator for the Investigation Unit Benefits Support. As an administrator, you have an important function in our operations. Your work is varied and adapted to the needs of the unit, which makes the role both dynamic and developing. You work closely with our case handlers and managers and are a valuable support in their daily work. By ensuring professional and efficient administrative support, you create good conditions for our case handlers to focus on their mission to provide the best possible service to the municipality's residents. You are responsible for qualified administrative tasks that are crucial for the operations to function smoothly, efficiently, and in compliance with legal requirements. With your structure, attention to detail, and sense of service, you contribute to quality at every step. Common administrative tasks as an administrator with us include: • Register and manage cases in business systems • Dispatch and file documents and case files • Book meetings and coordinate administrative tasks • Make corrections and fix errors in systems and documents • Post invoices and manage registry logging • Follow up on reimbursements from the state • Handle dental care and estate matters • Perform specific administrative tasks on behalf of case handlers • Sort and manage case files and archiving You get an operations-focused role with varied tasks that develop your administrative competence. You become part of an engaged team, gain insight into social services work, and have the opportunity to influence work processes while making a difference for people in the municipality every day. QUALIFICATIONS This is a role for you who wants to work close to core operations and have an important function in a team where collaboration and quality are in focus. You get a varied workday with both independent responsibility and close collaboration with case handlers. The position gives you good insight into social services work and the opportunity to develop your administrative competence in a socially important operation. We are looking for someone who has: • Upper secondary education in natural sciences, social sciences, economics, commerce, or other education that the employer considers relevant • At least two years of experience in administrative work • Good knowledge of the Swedish language in speech, writing, and reading comprehension It is a merit if you: • Have experience in administrative work within social services or government agencies • Have knowledge of the business system Treserva • Have experience with Flexite and Office packages, Proceedo, Unit ERP • Have experience with invoice handling and registry logging To succeed in this role, you are: • Structured and goal-oriented. Plan, organize, and prioritize your work. Meet deadlines and achieve set goals. • Stable and confident. Handle stress constructively and remain calm under pressure. Create trust and confidence. • Collaboration-oriented. Work without ego and focus on common goals. Find solutions that benefit the whole. • Solution-oriented. Identify problems quickly and find alternative solutions. • Communicative. Clear in speech and writing. Adapt language to situation, purpose, and audience. We warmly welcome your application! Employment type: Permanent employment. Duration: Permanent, start date: By agreement. Working hours: Daytime. We offer you You are important to us! As an employee at Gävle Municipality, you have • Generous vacation benefits and as a new employee you also have the right to paid vacation already during your first year of employment • Compensation for health and fitness when you have been employed for more than three months • Several different types of insurance through our collective agreements, for example sick leave insurance and occupational injury insurance are included. Read more about our benefits here: https://www.gavle.se/formaner Our Values Quality, treatment, and collaboration are the most important success factors for accomplishing our mission in the best way. To do the right things and act wisely in our daily work, it is important that we base ourselves on our jointly stated values. Read more about us as an employer and what it's like to work at Gävle Municipality here: https://www.gavle.se/jobbahososs Here you can read more about our organization: https://www.gavle.se/organisation Gävle Municipality is part of the Finnish administrative area. If you in addition to our other competence requirements also speak Finnish, this could be a merit. Information to recruitment consultants and advertising sales: We decline all contact regarding advertising and recruitment services.Would you like to help make Gävle even better with us? At Gävle Municipality, we work together with dedication to offer our residents a safe and inspiring environment. We offer you a workplace of trust where you can develop in your work and grow as a person. We welcome your application! The Investigation Unit Benefits Support is located at Jägargatan 2 together with other units within employment and support. Our unit consists of approximately 35 employees with different job titles such as benefits support case handlers, senior benefits support case handlers, and administrators. 1…

Overview

Type

job

Status

active

Visibility

public

City

Gävle

Address

Drottninggatan 22

GPS

60.6370941, 17.1308489copyopen in

Email

Show email

Views

7

Published

16. 7. 2026

Edited

5. 8. 2026

Location

Specifications