Reinforcement for Our Team - Customer Service/Inside Sales for Organic Wholesaler

Description:

Natessen's business model is as simple as it is competitive: to offer exciting and high-quality organic raw materials directly from farmers and cooperatives to everyone who wants to live healthily. In addition to environmental and health concerns, we also prioritize social sustainability. Therefore, we work closely with our suppliers, from beekeepers in Sweden to cocoa farmers in Ecuador. Direct Trade also provides longer durability for raw materials since they don't wait in storage in Europe before reaching Sweden. Instead, we package them ourselves in our factory in Landvetter outside Gothenburg. If you have an interest in organic food and use organic products in your daily life, this could be a job for you. Job Responsibilities Customer Service. The work involves providing service via phone and email as well as handling administrative tasks related to customer inquiries. Over time, you will learn facts about our various products and become familiar with our customers' needs. Inside Sales. Most of our products are sold through our webshop. There is extensive phone contact with customers aimed at providing information about and upselling our products. The work also involves managing the administration of our e-commerce operations. This is done digitally in various systems. Projects. Minor projects related to our products, participation in a project group or where you have coordination responsibility will occur. Since we are a small work group, you will also be called upon to step in and perform other tasks. During busy periods, for example, you will help with packing orders for delivery of our goods or drive out to customers with products. Your Qualifications You have at least upper secondary education with appropriate specialization and several years of work experience. A Class B driver's license with manual transmission is a requirement, as is proficiency with computers. Since a large part of the work time is connected to our various data systems, it is of great importance that you have experience with, among other things, Excel and are willing to learn to work with several different data systems. For you, order and organization are important. Since you have both direct and indirect contact with our customers, it is important that you are proficient in Swedish, both spoken and written. We ask that you submit your application to us by August 5, 2026 to [email protected]. We will review applications on an ongoing basis.Natessen's business model is as simple as it is competitive: to offer exciting and high-quality organic raw materials directly from farmers and cooperatives to everyone who wants to live healthily. In addition to environmental and health concerns, we also prioritize social sustainability. Therefore, we work closely with our suppliers, from beekeepers in Sweden to cocoa farmers in Ecuador. Direct Trade also provides longer durability for raw materials since they don't wait in storage in Europe before reaching Sweden. Instead, we package them ourselves in our factory in Landvetter outside…

Overview

Type

job

Status

active

Visibility

public

City

Härryda

GPS

57.683333, 12.4copyopen in

Email

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Views

7

Published

15. 7. 2026

Edited

5. 8. 2026

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Specifications