Insurance Investigator for Assistance Compensation in Vetlanda

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. These are taxpayers' funds that we manage. It is a great responsibility. That is why we look into each case carefully, follow laws and regulations, inform and guide, care and show consideration. It is a job for someone who wants to take responsibility. We are looking for you who want to work so that people who, due to illness or disability, have the opportunity to manage their daily lives. To thrive with us, it is important that you can drive and plan your work independently, but also enjoy collaborating to effectively reach our goals and provide our customers with the best service. Investigations, analyses, and teamwork As an insurance investigator, you handle applications for assistance compensation. In this role, you meet people who, due to illness or disability, may need help with their basic needs. You conduct qualified investigations and analyses of documentation, primarily medical reports, and assess whether the individual is entitled to compensation for personal assistance. You then submit a proposal for a decision that is made by designated decision-makers. As an insurance investigator, you meet the person in personal meetings, usually by phone, Skype, and in writing, but also in home visits. You are responsible for contacts and collaboration with other actors, such as the municipality, personal representatives, and healthcare services. The work tasks are largely administrative, which includes ongoing documentation and calculations of the number of assistance hours. You are part of a team that plans and distributes work. You actively work to develop your knowledge and share your experiences. As a new employee, you receive thorough introductory training and support from a supervisor. As an insurance investigator, you handle confidential information, which places higher demands on proper handling. Therefore, it is important that you have strong security awareness. It is a job for someone who wants to take responsibility. We are looking for you who has a university degree or experience and qualifications that can be assessed as equivalent are confident and trustworthy, even in stressful situations collaborate effectively with others to reach common goals act on your own initiative and take responsibility for achieving good results have a systematic and thorough way of working can understand and analyze complex issues have good communication skills, both spoken and written have good ability to use the computer as a work tool have a driver's license for a car. It is an advantage if you have worked with qualified investigations and made decisions that affected individuals, preferably at a government agency have worked analyzing medical documentation have good knowledge of how to professionally meet people in different life situations have knowledge of different types of disabilities have worked in a production-driven operation. We place great emphasis on your personal qualities. Other information 1 position, permanent, full-time, with start date by agreement. Probation may be relevant. Certain positions with us involve participation in security-sensitive activities. To be employed in such a position, a passed security clearance according to the Security Protection Act (2018:585) is required. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks are conducted in this recruitment. Remote work is possible if the work allows. Occupational psychology tests may be used as part of the selection process in this recruitment. Work locations: Vetlanda or Jönköping. Want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss Contact persons Manager: Agron Asani, 010-112 12 13 or Ulrika Krämer, 010-119 62 34 (for questions about the position). HR specialist: Elin Magnusson, [email protected], 010-113 44 98 (for questions about the recruitment process). ST: Jan-Olov Harnesk, 010-114 54 48, Saco-S: Malin Jonsson, 010-111 73 54, Seko: Eliza Grundström, 010-115 34 02. Application Welcome to submit your application by September 6, 2026. When you apply, attach your CV. We do not use cover letters in our recruitments; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application. If you have protected personal information or no access to bank ID, call the HR specialist named in the announcement and you will receive help submitting your application.

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