Insurance Investigator for Assistance Allowance in Kristianstad

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. These are taxpayers' funds entrusted to our care. It is a great responsibility. That is why we thoroughly examine each case, follow laws and regulations, inform and guide, and show care and compassion. This is a job for someone who wants to take responsibility. Welcome to the Swedish Social Insurance Agency. We are looking for you to help people with illnesses or disabilities manage their daily lives. To thrive with us, it is important that you can drive and plan your work independently, while also enjoying collaboration to efficiently reach our goals and provide our customers with the best service. Investigations, Analysis, and Teamwork As an insurance investigator, you will handle applications for assistance allowance. In this role, you meet people who, due to illness or disability, may need help with their basic needs. You conduct qualified investigations and analyses of documentation, primarily medical reports, and assess whether the individual is entitled to compensation for personal assistance. You then present recommendations for decisions that are made by designated decision-makers. As an insurance investigator, you meet the person in personal meetings, usually by phone, Skype, and mail correspondence, but also during home visits. You are responsible for contacts and collaboration with other actors, such as municipalities, personal representatives, and health and medical services. The work tasks are largely administrative, including ongoing documentation and calculations of assistance hours. You will be part of a team that plans and distributes work. You work actively to develop your knowledge and share your experiences. As a new employee, you will receive comprehensive introductory training and support from a mentor. As an insurance investigator, you handle confidential information, which requires proper handling. Therefore, it is important that you have a high level of security awareness. This is a job for someone who wants to take responsibility. We Are Looking for You Who have a university degree or experience and qualifications that can be assessed as equivalent are reliable and trustworthy, even in stressful situations work effectively with others to achieve common goals take initiative and take responsibility for achieving good results have a systematic and thorough work approach can understand and analyze complex issues have good communication skills, both verbal and written have good ability to use the computer as a work tool have a driver's license for a passenger car. It Is an Advantage If You have worked with qualified investigations and made decisions affecting individuals, preferably at a government agency have good knowledge of how to professionally meet people in different life situations have knowledge of different types of disabilities. We place great emphasis on your personal qualities. Other Information Three positions, permanent, full-time, earliest start date January 11, 2027, or by agreement. Probationary employment may be applicable. Certain positions with us involve participation in security-sensitive activities. To be employed in such a position, a passed security clearance according to the Security Protection Act (2018:585) is required. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. Possibility for remote work is available if work permits. In this recruitment, work psychology tests may be used as part of the selection process. Work location: Kristianstad. Want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss Contact Persons Manager: Cecilia Karlsson, 010-111 75 98 (for questions about the position). HR Specialist: Jenny Fredriksson, [email protected], 010-113 71 07 (for questions about the recruitment process). ST: Johanna Ryderling, 010-119 76 22, Saco-S: Malin Jonsson, 010-111 73 54, Seko: Eliza Grundström, 010-115 34 02. Application We welcome your application no later than September 7, 2026. When you apply, attach your CV. We do not use personal letters in our recruitments; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application. If you have protected personal information or do not have access to Bank-ID, please call the HR specialist named in the advertisement and you will receive help submitting your application.

Ask AI

Common questions about this listing — opens your AI with a ready-made prompt including the listing link.

• Is the salary in this job offer competitive for the role and location?
  Open in
• What questions should I ask at the interview for this position?
  Open in
• Which skills should I highlight in my application for this job?
  Open in