Multilingual Customer Service Agent Finnish/Norwegian - Remote, Temporary

Description:

___________________________________________________________________________________________ Join the journey with Jollyroom – the e-commerce company founded in 2010 that now dominates the Nordic market as the largest online store for children's and baby products. We strive to offer not just products, but a complete lifestyle experience for parents across Europe. With over 2 million satisfied customers and an inventory that covers products for expectant mothers, newborns, and children up to 12 years old, we are not just a store, we are a destination for families with children. We are passionate about making family life simpler, more fun, and more inspiring by offering the best brands and the latest products. But we don't stop there - we are on a constant journey toward becoming the best in Europe. Our new base, Campus Jollyroom just outside Gothenburg, is a place where innovation meets passion. Here is home to our large, modern office, a state-of-the-art warehouse of 55,000 square meters, and a showroom that takes the customer experience to a new level. We believe in investing in our 400 employees, which is why we also have a well-equipped large staff gym on-site to ensure our team is in top shape to meet our high goals. But it doesn't end there. With physical stores in Stockholm and Oslo, we are expanding our grip on the European market. We are not just in the game - we are here to win. And you can be part of this winning team. We are constantly looking for talent that shares our passion and our drive to make a difference. So if you are ready to be part of something big, if you are hungry for challenges and ready to take the next step in your career, then Jollyroom is the place for you. Are you multilingual in Swedish + Norwegian or Finnish? Then we have the perfect temporary job for you! As a Customer Service Agent, you will have the following responsibilities: - Help our customers via phone, email, and social media - Handle returns and complaints - Be part of an engaged team where we have fun at work! We are looking for someone who: - Is a service hero and enjoys customer contact - Has experience from customer service or the service industry (restaurant, retail, newspaper delivery – you know what it takes!) - Is computer-savvy and quick to learn new systems - Is driven by clear goals and likes to achieve them - Is organized and communicative - Speaks and writes fluent Swedish and either Norwegian or Finnish - English in speech and writing is a requirement If you also have experience with SAP, consumer purchase law, or GDPR, we'll be extra happy! This position is a temporary employment based on business needs. Work can be scheduled on weekdays and holidays. Benefits of working with us: Free access to new gym in Gothenburg Collective agreement for all employees Fantastic development opportunities Great opportunities to influence and take own initiatives Wellness allowance Employee discounts Start: ImmediateScope: Temporary as neededPlacement: RemoteSelection: Ongoing Became even more curious about Jollyroom? Don't forget to follow us on LinkedIn and Instagram! At Jollyroom, we believe in developing and retaining our own talent. Last year, we internally recruited 51% of all positions filled within the company. With us, you get a chance to grow and develop alongside us. As part of ensuring high quality in our recruitment processes, we conduct tests, reference checks, and background screening. We do not accept applications via email, so please submit your application through our careers page. We are currently declining contact from recruitment and advertising providers.___________________________________________________________________________________________ Join the journey with Jollyroom – the e-commerce company founded in 2010 that now dominates the Nordic market as the largest online store for children's and baby products. We strive to offer not just products, but a complete lifestyle experience for parents across Europe. With over 2 million satisfied customers and an inventory that covers products for expectant mothers, newborns, and children up to 12 years old, we are not just a store, we are a destination for families with children. We are…

Overview

Type

job

Status

active

Visibility

public

City

Göteborg

Address

Tagenevägen

GPS

57.713013844071, 11.836797889642copyopen in

Email

Show email

Views

7

Published

12. 5. 2026

Edited

2. 8. 2026

Specifications