Finnish-Speaking Customer Service Representative at SEB Kort!

Description:

Make a difference for our Finnish customers! SEB Kort is looking for you—someone who is passionate about service, finds solutions, and thrives in a fast-paced, professional environment in Solna. About SEB Kort and SEB SEB Kort operates throughout the Nordic region and partners with brands such as SEB, AirPlus, and Strawberry, providing services for both private and corporate customers. For over 160 years, SEB has supported entrepreneurs and innovative companies, offering financial expertise with a focus on quality, trust, and customer needs. More information: sebgroup.com About the Role As a customer service representative, you will be part of a team delivering high-quality service to SEB Kort's customers. Your main responsibilities: - Provide support via phone and email - Answer questions about invoices, transactions, complaints, credits, and interest rates - Guide customers through SEB's digital services (website and app) - Ensure high quality and the best possible customer experience in every interaction What We're Looking For You have a strong service focus, are goal-oriented, and enjoy working in a team. You are responsible, professional in your interactions, and like to develop yourself. You are also technically curious and comfortable guiding customers through digital services. We would also like to see: - A complete secondary education or equivalent - A few years of work experience - Experience in customer service or other service/sales roles - Fluent spoken and written Finnish, Swedish, and English (it's a plus if you speak additional Nordic languages, but it's not required) What We Offer ⭐️ Comprehensive training and ongoing coaching in communication, customer handling, and business practices ⭐️ Customer service certification upon completing training (Workz Academy) ⭐️ Collective agreement terms and wellness benefits ⭐️ Access to a dedicated operational manager who supports your development and is always available ⭐️ A safe and stimulating work environment with opportunities for personal and professional growth Other Information Employer: Workz Client: SEB Kort Start: By agreement Scope: Full-time, permanent position with initial probationary period Salary: Individual salary setting, collective agreement applies Location: Stjärntorget 4, Solna Work hours: Office hours Contact: [email protected] How to Apply We don't focus on CVs—we focus on relevant skills. If you're curious about a new role or industry, you've found the right place. When you apply, you'll receive a short matching test via email that takes a maximum of 12 minutes to complete. Remember to finish the test so we can move forward in the process. This is the first step in our hiring process. We look forward to your application!Make a difference for our Finnish customers! SEB Kort is looking for you—someone who is passionate about service, finds solutions, and thrives in a fast-paced, professional environment in Solna. About SEB Kort and SEB SEB Kort operates throughout the Nordic region and partners with brands such as SEB, AirPlus, and Strawberry, providing services for both private and corporate customers. For over 160 years, SEB has supported entrepreneurs and innovative companies, offering financial expertise with a focus on quality, trust, and customer needs. More information: sebgroup.com About the Role As…

Overview

Type

job

Status

active

Visibility

public

City

Stockholm

Address

111 22

GPS

59.335806223935, 18.044241091084copyopen in

Email

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Views

3

Published

3. 7. 2026

Edited

6. 8. 2026

Location

Specifications