Paratransit Case Handler for Traffic Operations – Temporary Position

1 position(s). Your Workplace You will become part of the community development sector and join the traffic operations team, which is responsible for traffic planning, construction and maintenance of streets and squares, school transportation planning, and paratransit services. Our workplace is located in Mölnlycke city center in the municipal building, and it takes 15 minutes by bus from Korsvägen to reach Mölnlycke; during peak hours, buses run every 5 minutes. We are 21 employees working in traffic operations, of which two are paratransit case handlers. You will work as a temporary replacement for one of the paratransit case handlers who will be on an extended leave. Your Assignment Paratransit is part of public transportation and is available to those who cannot use regular scheduled bus routes. As a paratransit case handler, you will investigate and make decisions regarding individual eligibility for paratransit services in accordance with applicable legislation, precedents, and regulations. The work involves extensive telephone contact with applicants, relatives, and healthcare providers, as well as contact with organizations such as Västtrafik and transportation companies. The work is independent but involves a high degree of collaboration within the team. As a paratransit case handler, you will handle paratransit applications, national paratransit services, and parking permits for persons with mobility impairments. What This Position Requires We are primarily looking for someone with experience in paratransit case handling or other qualified investigative work within municipal administration. You should have a degree in social work or equivalent higher education in social work/care or behavioral science, or alternatively possess work experience that the employer considers equivalent. It is advantageous if you have knowledge of applicable legislation, particularly regarding the Paratransit Act and national paratransit services. Other valuable qualifications include experience with investigations, government authority operations, and experience working with Combine and/or Treserva systems. To obtain employment, you must provide a certificate from the Swedish Police criminal record register. A certificate from the suspicion register may also be required depending on the position. Your Personal Qualities Matter to Us You are confident in your professional role and have the ability to see both the big picture and the details. You work in a structured and thorough manner, take responsibility for moving matters forward, and have the ability to prioritize and make decisions. You work independently and in a team, are service-oriented, attentive, and have an ability to build trusting relationships. You enjoy sharing your knowledge and can explain regulations and procedures in a clear and educational manner. You have excellent verbal and written communication skills. Personal suitability will be heavily weighted. What We Offer You With us, you will have an important role where you can help municipal residents who have difficulty using regular public transportation. You will become part of a dedicated and experienced team of colleagues who collaborate, share knowledge, and support one another. In the link below, you can read about what we as a municipality offer you. Read more on our website about what we offer you. (https://www.harryda.se/arbete/arbetaiharrydakommun/detharerbjudervidig.4.4bd770a51817ff14fcd13400.html) About Härryda Municipality Härryda is a municipality that dares! Here we aim to have Sweden's best schools and business climate, care of the highest quality, and attractive community development. Together, we are 3,000 employees who make interacting with Härryda municipality simple. With courage, innovation, and decisive action, we inspire one another and deliver service with competence and quality. Over the past four years, Härryda municipality has ranked at the top in Dagens Samhälle's annual ranking of Municipality of the Year. We are looking for someone who is engaged, open to different perspectives, and wants to create solutions that are sustainable for future generations. You will find us between Gothenburg and Borås with Landvetter Airport in the center of the municipality. Together we accomplish more! Additional Information We want to inform you that your application is a public record in accordance with the principle of public access. If you as an applicant have protected personal data, please submit your application in paper form to: Härryda Municipality, Personnel Function, Sofia Götberg, 435 80 Mölnlycke. Your application will be handled according to the municipality's procedures for handling protected personal data during recruitment and employment. Please include the job announcement reference number in your application so we know which position you are applying for. We primarily expect you to submit your application through our recruitment system. In preparing this recruitment process, we have made decisions regarding recruitment channels and marketing. We therefore expressly decline contact from media sales representatives, recruitment websites, and similar parties. Employment Type: Fixed-term contract. Duration: Start date: According to agreement but preferably as soon as possible. Fixed-term contract for 11 months with the possibility of extension.

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