Extra Customer Service Representative - Borlänge

Description:

About Bahnhof Bahnhof is Sweden's leading internet and telecom operator. We deliver broadband and cloud services to businesses and individuals in our own data centers. We are driven by a passionate belief in technology's possibilities. On many issues, we are deeply engaged in how technology affects society in various ways. We value privacy and freedom online and see this as a natural part of our operations. About You Are you a student or looking for a part-time job alongside other main employment? Do you enjoy helping people and are you curious about technology? Then this could be the job for you. We're looking for someone who is service-oriented, positive, and enjoys solving problems. You have an interest in technology, like learning new things, and enjoy talking with people. Experience in customer service or network knowledge is a plus, but not required. We'd like to see that you have upper secondary school qualifications. Of course, you also handle customer information and business data with high integrity – something that is a natural part of Bahnhof's values. About the Role As extra staff in Bahnhof's customer service in Borlänge, you will help our private customers via phone with questions about their broadband and other services. You will work with delivery administration, answer questions about orders, and help customers with technical troubleshooting of broadband, IP telephony, IP-TV, email, antivirus, and VPN. Questions vary in both content and difficulty level, but you don't need to know everything from the start. During your first period, you will receive an introduction with both theoretical and practical training where you get to know Bahnhof and our services. You will listen to calls, handle your own cases at your own pace, and always have experienced colleagues close by for support. You also always have access to our internal knowledge database with compiled technical knowledge. What We Offer With us, you get a flexible part-time job that fits combining with studies or other main employment. You become part of an engaged team with a flat hierarchy, gain valuable experience in customer service and technology, and have the opportunity to develop within the company. Work is demand-based and takes place mainly evenings and weekends, with the opportunity for more work shifts during periods of higher demand. Application Email your application to [email protected] no later than August 25, 2026, and name the email: "Kundtjänst-extra Borlänge". Do you have questions? Contact Bahnhof's customer service manager Julia Polz at [email protected] We look forward to hearing from you!About Bahnhof Bahnhof is Sweden's leading internet and telecom operator. We deliver broadband and cloud services to businesses and individuals in our own data centers. We are driven by a passionate belief in technology's possibilities. On many issues, we are deeply engaged in how technology affects society in various ways. We value privacy and freedom online and see this as a natural part of our operations. About You Are you a student or looking for a part-time job alongside other main employment? Do you enjoy helping people and are you curious about technology? Then this could be the job for…

Overview

Type

job

Status

active

Visibility

public

City

BORLÄNGE

Address

Parkgatan 6

GPS

60.488756338068, 15.427866868731copyopen in

Email

Show email

Published

4. 8. 2026

Edited

5. 8. 2026

Location

Specifications