Elgiganten Trollhättan Seeks Service Advisor

Elgiganten is Sweden's leading retailer of home electronics, appliances, and kitchens. We currently employ nearly 3,400 people and operate a total of 167 Phonehouse stores and warehouses throughout the country. As an employee at Elgiganten, you are part of something much larger, with operations spanning warehouses, retail stores, e-commerce, a Nordic central distribution center, and customer service. Join us and be part of our success! Do you love contributing to a fantastic customer experience? We are now seeking a Service Advisor who delivers world-class service and is passionate about taking care of our customers in the best way possible! Working at Elgiganten is fun, challenging, and fast-paced. It's not just our shared passion for what we sell that brings us together. Here you will find people with a genuine desire to help others discover the joy in the magical world of technology. In this role, you'll also have the opportunity to influence our customers' perception of us. Your Role as Service Advisor As a Service Advisor, you will work within Operations, which includes cash handling, warehouse management, support, and merchandising. It's a varied role where you'll work on multiple tasks, making a difference with your expertise and forming an important part of our success. A large part of your day involves creating the best possible customer experience—you're simply a star at customer service. In addition to being responsible for processing payments, assisting with service tasks, product logistics, and warranty matters, you'll ensure it's easy for our customers to shop and that they can take home the right products. By optimizing the shopping experience in the warehouse and ensuring satisfied customers, we reach our goals. The ability to solve problems along the way to success is another crucial part of the role. You will gain foundational knowledge in all areas of Operations, giving you great flexibility in your daily work. Who Are You? As a Service Advisor at Elgiganten, your personal qualities and motivation are what matter most. You love meeting customers and achieving your goals, and of course you have fun doing it! We believe you Always keep the customer in focus and are driven by providing each visitor with personalized service Have a genuine feel for service and love working with people Learn easily and have a desire to develop Are committed, responsible, and willing to do your best Thrive when things are organized and orderly and enjoy creating structure An interest in the products and services we sell is a great advantage, but during your onboarding we will provide you with the knowledge and training required for the role, so you can succeed and thrive with us. Who Are We? Our culture is important to us, and our values permeate everything we do. We are now seeking a colleague who wants to be part of our community and, like us, is driven by and shares our values: Win Together, Play Together, Grow Together, and Be Different Together. At Elgiganten, we believe that our differences make us stronger, and our unity is our strength. Here, driven people work together with a strong interest in both our customers and each other. Those who see opportunities, enjoy rapid change, and are driven by contributing to positive results usually thrive with us. We look for people with energy who naturally take initiative and want to develop. Development With Us Our goal is to become the industry's best employer, and we believe we achieve this through strong leadership. At Elgiganten, good leadership creates engagement, job satisfaction, and motivated employees. Development and internal training are areas we have chosen to invest in, including training in product knowledge, customer interactions, and leadership programs. Elgiganten Offers Contractual salary and pension Generous bonus agreement Benefits including wellness and employee discounts Internal training programs for employees and leaders Excellent career opportunities Other Information Employment Type: Temporary Assignment Scope: 60%. Working hours include evenings and weekends Start Date: By agreement Application Deadline: 2026-09-13, may close earlier if a suitable candidate is found Tobias Helgesson Store Manager [email protected] At Elgiganten, we strive for diversity and welcome all applicants, regardless of gender, age, or ethnic background. Please note that we use tests and background checks as part of our recruitment process. We look forward to your application! Register your CV and apply for the position by clicking the link.

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