Elgiganten Logistik Seeks IT Coordinator!

Elgiganten Aktiebolag · Full-time

jÖNKÖPING, Sweden

Do you want to be the hub connecting IT support at the Nordic region's largest logistics facility? At Elgiganten Logistik, we believe success is created together. That's why we're now looking for an IT Coordinator who wants to help ensure our employees have the technology and support they need to succeed every day. If you thrive in a role where you can combine service, problem-solving, and organization while collaborating with people across the entire operation, this could be the role for you. Join Elgiganten Logistik Our values guide everything we do: Win – We work as a team and achieve success together. Play – We believe in work joy, engagement, and having fun at work. Grow – We encourage development, curiosity, and learning. Different Together – We know that diverse perspectives make us better, and we actively work toward an inclusive workplace where everyone feels welcome. With us, you'll have the opportunity to make an impact, develop, and help create the logistics solutions of the future alongside engaged and helpful colleagues. Who Are We? Elgiganten Logistik is part of the Elkjøp Group and is responsible for logistics behind deliveries to customers, stores, and hubs throughout the Nordic region. From our logistics center in Torsvik just south of Jönköping, we ensure that millions of products reach the right place at the right time. Behind the technology, automation, and advanced logistics flows are the people who make everything work. Together, we create results and drive development forward. About the Role You'll join the Digital Technology & Intelligence department and report to the Digital Technology & Intelligence Manager. The department consists of 12 employees divided into IT specialists, IT coordinators, system experts, system specialists, system coordinators, and BI and data specialists. As an IT Coordinator, you play a central role in ensuring fast, efficient, and high-quality IT support for the operation. You serve as the first point of contact for many IT-related questions and help coordinate support flows so employees can focus on their work. You work closely with both internal colleagues and external vendors and have an important function in creating structure, good service, and a well-functioning IT environment. Your Responsibilities Coordinate IT support in office and warehouse environments Be the first point of contact for IT-related questions Manage and support business-critical client hardware Administer IT orders and lifecycle management of client equipment Document, develop, and maintain knowledge and procedures in the field Collaborate with internal IT functions and external vendors to ensure efficient solutions Contribute to developing work methods and improved support processes Contribute to IT projects Monitor IT-related costs, provide input to the budgeting process, and ensure compliance with approved budget frameworks. Who Are You? We believe you enjoy helping others and are motivated by finding solutions that make a difference in everyday work. You are driven, service-oriented, organized, enjoy solving problems, and find it easy to build trusting relationships with people at different levels in the organization. You don't need to know everything from the start. What matters most is that you have a genuine interest in IT, a willingness to learn, and the ability to take responsibility for your tasks. We Believe You Have 1–3 years of work experience in IT support, coordination, or similar. Strong ability to communicate technical matters in a simple and educational way Experience working systematically with case management and documentation Basic knowledge of clients, networks, telephony, and peripheral equipment Ability to prioritize between planned tasks and urgent support requests Good knowledge of Swedish and English Additional Merits Experience from warehouse, production, or logistics operations Experience with hand scanners, mobile devices, printers, or other business-critical equipment Experience with Microsoft 365 environments Experience contacting external IT vendors Why You'll Thrive With Us At Elgiganten Logistik, you'll work in an operation where development, collaboration, and engagement are in focus. We Offer: A strong set of values and inclusive company culture Opportunity to develop both professionally and personally Permanent employment, daytime hours Bonus program Occupational pension Wellness allowance Employee discounts Competent and engaged colleagues who are happy to share their knowledge Application Deadline: 2026-09-25 If you recognize yourself in this role and believe you can contribute to our team, we'd love to hear from you. We value diversity and welcome applicants of all genders, backgrounds, experiences, and perspectives. Our differences make us stronger. We look forward to your application!