Description:
Elgiganten is Sweden's leading retailer of home electronics, appliances, and kitchens. Today we have approximately 3,400 employees and a total of 167 Phonehouse stores and warehouses throughout the country. As an employee at Elgiganten, you are part of something much larger, and our operations consist of several important functions such as warehouses, stores, e-commerce, Nordic central warehouse, and customer service. Join us and be part of our success! Do you love contributing to a fantastic customer experience? We're now seeking a Service Advisor who delivers world-class service and is passionate about taking care of our customers in the best way possible! Working at Elgiganten is fun, challenging, and fast-paced. It's not just our shared interest in what we sell that binds us together. Here you'll find people—with a genuine desire to help others discover the joy in the magical world of technology. In this role, you'll also have the opportunity to influence our customers' perception of us. Your Role as Service Advisor As a Service Advisor, you will work within the Operations area, which consists of checkout, warehouse, support, and merchandising. It's a varied role where you'll work on several different tasks and use your skills to make a difference and be an important part of success. Much of your day involves creating the best possible customer experience—you're simply a star at customer care. In addition to being responsible for handling payments, assisting with service, product logistics, and warranty cases, you'll also ensure it's easy for our customers to shop and that they can take the right product home. By optimizing the shopping experience in the warehouse and ensuring satisfied customers, we can reach our goals. The ability to solve problems on the path to success is another crucial part of the role. You'll receive basic knowledge in all areas of Operations, giving you great flexibility in your daily work. Who Are You? As a Service Advisor at Elgiganten, your personal qualities and motivation are most important. You love meeting customers and achieving your goals, and of course you have fun doing it! We believe you: Always focus on the customer and are driven to provide each visitor with personal service Have a genuine sense of service and love working with people Learn easily and have a desire to develop Are committed, responsible, and willing to do your best Appreciate order and structure and enjoy creating organization An interest in the products and services we sell is a great advantage, but during your introduction we'll provide you with the knowledge and training required for the role, so you can succeed and thrive with us. Who Are We? Our culture is important to us, and our values permeate everything we do. We're now seeking a colleague who wants to be part of our community and, like us, is driven by and shares our values: Win Together, Play Together, Grow Together, and be Different Together. At Elgiganten, we believe our differences make us stronger, and unity is a strength. Here work motivated people with great interest in both our customers and each other. Those who see opportunities, like rapid change, and are driven to contribute to positive results usually thrive with us. We're looking for people with energy who naturally take initiative and want to develop. Development at Elgiganten Our goal is to become the industry's best employer, and we believe we'll get there, among other things, through our good leadership. At Elgiganten, good leadership creates engagement, work enjoyment, and motivated employees. Development and internal training are areas in which we've chosen to invest, including training in product knowledge, customer interaction, and leadership development. Elgiganten Offers Contractual salary and pension Generous bonus agreement Benefits in wellness and employee discounts Internal training program for employees and managers Good career opportunities Additional Information Employment Type: Permanent with introductory probation period Scope: 80%. Working hours include evenings and weekends Start Date: By agreement Deadline for Applications: 2026-08-23 At Elgiganten, we strive for diversity and welcome all applicants, regardless of gender, age, or ethnic background. Please note that we use tests and background checks as part of the recruitment process. We look forward to your application! Register your CV and apply for the position by clicking the link.
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Overview
- Type
- job
- Status
- active
- Visibility
- public
- City
- Falköping
- Address
- Storgatan 5A
- GPS
- 58.161403294035, 13.553057232616
- Published
- 7. 8. 2026
- Edited
- 15. 8. 2026