E-Commerce Manager at Mattfabriken

Description:

About Mattfabriken Mattfabriken is a rapidly growing e-commerce company specializing in carpets and home furnishings, based in Gothenburg. Founded in 2022 with the vision of offering quality carpets at competitive prices combined with a secure, seamless, and personal shopping experience online. Since its launch, over 200,000 customers have shopped from Mattfabriken and the company now generates more than 100 MSEK in revenue with continued strong growth. Here you'll find clear customer focus, an entrepreneurial culture, and a constant drive to develop both work processes, systems, and customer experience. The team today consists of a small, dedicated group where everyone works close to the operations and helps each other move forward. The culture is characterized by unpretentiousness, accountability, and a desire to find solutions rather than problems. You will work closely with founder and CEO Robert, who is currently deeply involved in day-to-day operations and is seeking someone who can become an important sparring partner and, over time, take greater responsibility for e-commerce operations. About the Role As E-Commerce Manager, you will have broad and varied responsibility for the operational management of e-commerce and the customer journey. You will be the hub between customer service, order management, website, campaigns, and system flows, with responsibility for ensuring smooth daily operations while driving continuous improvement and development. You will work both operationally and developmentally in a dynamic environment where you have great opportunity to make an impact. The role suits you if you thrive in a hands-on business environment where you can combine technology, business thinking, and customer focus. An important part of the role will be identifying problems, finding solutions, and ensuring that e-commerce constantly evolves—both from a customer perspective and an operational perspective. Your main responsibilities: Manage daily e-commerce operations and ensure a smooth purchasing journey Work closely with customer service and order management and support the team with operational questions Manage and develop website content, campaigns, and maintenance Work with product setup, pricing, themes, and seasonal adjustments Coordinate and improve flows between different systems and integrations Ensure functionality related to Shopify, return systems, and other e-commerce systems Drive improvements in conversion, customer experience, and automation Be the point of contact for operational matters and take responsibility for resolving issues Work closely with the CEO on development initiatives and ongoing improvement efforts We Are Looking for You Have experience working operationally with e-commerce, preferably in a smaller or fast-growing company Have worked hands-on with Shopify or similar e-commerce platform Have good technical understanding and feel comfortable with systems, integrations, and digital workflows Have experience driving, developing, or improving e-commerce processes Have a strong customer focus and good understanding of the customer journey Speak and write Swedish and English fluently It is a merit if you have experience with SEO, conversion optimization, automation, graphic design, or digital marketing. To succeed in the role, we see that you are solution-oriented, self-driven, and unpretentious. You thrive in an environment where everyone helps each other and where you take great responsibility for both the big picture and the details. You enjoy working operationally, are curious by nature, and are motivated by developing and improving things continuously. About the Employment This is a direct recruitment where you will be employed by Mattfabriken. Scope: Full-time, 07:00-15:30 Start: By agreement Location: Gothenburg, Eriksberg The application is open during the summer, but due to the vacation period, feedback and next steps in the process will occur in August. Apply by clicking the link below. Selection is ongoing, which means the position may be filled before the final application deadline. About OIO Our passion is helping you find the right role and workplace. At the same time, we're aware that you are selective and choose carefully before taking your next career step—we would do the same. That's why we work dedicatedly in the recruitment process to get to know you and your ambitions. We believe that people in the right position have a better chance of reaching their full potential. Through fair, straightforward employment terms and present leadership, we then actively work on your engagement and development. In this way, we strive to become your obvious career partner. We are as picky as you are. Open to Everyone We focus on your competence, not your other circumstances. We are open to adapting the role or workplace to your needs.About Mattfabriken Mattfabriken is a rapidly growing e-commerce company specializing in carpets and home furnishings, based in Gothenburg. Founded in 2022 with the vision of offering quality carpets at competitive prices combined with a secure, seamless, and personal shopping experience online. Since its launch, over 200,000 customers have shopped from Mattfabriken and the company now generates more than 100 MSEK in revenue with continued strong growth. Here you'll find clear customer focus, an entrepreneurial culture, and a constant drive to develop both work processes, systems, and customer…

Overview

Type

job

Status

active

Visibility

public

City

Göteborg

Address

Sörhallstorget 10

GPS

57.702693995105, 11.921431466654copyopen in

Email

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Views

5

Published

7. 7. 2026

Edited

2. 8. 2026

Specifications