Dispatcher

Experis AB · Contract

Malmö, Sweden

Are you passionate about customer service? Do you want to be the one who keeps everything running smoothly and thrive in a role where no two days are the same? Then this Dispatcher position might be perfect for you! In your role as a dispatcher, you'll work in an important and central function where you lead and ensure that service work is carried out as planned. You'll be responsible for distributing work to field technicians, scheduling them for assignments, and when needed, rescheduling for emergency jobs or other special situations. The position involves extensive communication over the phone with technicians, customers, and colleagues. Additionally, you'll handle a significant amount of administrative work. Beyond daily planning, you'll actively participate in continuous improvement efforts related to work methods and processes. About You: To succeed in this role, we believe you have a few years of experience in similar work. As a person, you thrive in a role juggling multiple tasks and serving as the central hub with extensive coordination combined with social and administrative work. We see you as a team player who enjoys collaborating with colleagues. You are service-minded, meticulous, organized, and have a knack for seeing what needs to be done. You thrive when things are moving fast and have the ability to prioritize between parallel projects. Furthermore, you're communicative and skilled at building strong relationships both externally and internally. Other Information: Location: Malmö Start: October Work Hours: Office hours Why Jefferson Wells Jefferson Wells specializes in staffing managers and specialists and works with companies, authorities, and organizations throughout Sweden. As a consultant, you'll be offered a secure employment with collective agreement, monthly salary, insurance, occupational pension, and excellent development opportunities. Learn more about what it's like to be a consultant at Jefferson Wells: https://www.jeffersonwells.se/sv/karriar/konsult-pa-jefferson-wells We conduct ongoing selection and the position may be filled before the final application deadline, so apply today! For questions about the position, feel free to contact the responsible recruiter Jenny Öster [email protected]