DevOps Team Lead

Description:

About Us At Customer First, we build modern customer service solutions focused on automation and AI. Our platform is business-critical for our customers and demands high standards for stable operations, scalability, and rapid incident response. We're currently a team of over 30 people and continuing to grow. We're now seeking a DevOps Team Lead who wants to take long-term responsibility for our technical platform, work hands-on day-to-day, and over time build and lead a DevOps team. What We Offer A central role with significant technical and organizational influence Opportunity to build and shape the DevOps function over time Hands-on work with Kubernetes, cloud infrastructure, and production operations Close collaboration with product and development teams in the office Stock option opportunity for the right person About the Role This is an operational leadership role with clear responsibility for operations and availability. You'll work hands-on with infrastructure while setting direction for how we approach DevOps, operations, and incident management. The role includes on-call and incident responsibility, where you'll be involved in both handling urgent situations and driving improvements to prevent future incidents. You're expected to work closely with other teams and be a natural part of daily collaboration in the office. Initially, the team consists of two people, but the role is intended to grow over time with additional team members, where you'll serve as technical lead, mentor, and owner of the DevOps function. Example Responsibilities: Design, operation, and further development of our Kubernetes platform Ensure stability, scalability, and high availability in production On-call, incident management, and post-mortems Operation, optimization, and scaling of SQL databases at scale CI/CD, monitoring, logging, and cloud infrastructure Establish processes, procedures, and best practices for operations and incident management Long-term: recruit, lead, and develop the DevOps team We Believe You Have Solid experience with Docker and Kubernetes in production environments Experience with on-call, incident management, and operating business-critical systems Strong understanding of CI/CD pipelines (e.g., GitHub Actions) Good knowledge of monitoring and logging (Prometheus, Grafana, or similar) Experience with cloud platforms such as AWS, GCP, or Azure Experience operating highly available SQL databases at scale Ability to take technical responsibility, prioritize under pressure, and make architectural decisions Bonus Points If You Have Experience With Operating Postgres, MySQL, or MariaDB in clustered or replicated environments Terraform, Argo, or other Infrastructure as Code tools Helm or Kustomize for Kubernetes configuration JavaScript/TypeScript, Go, or SQL Technically coaching and building teams over time How We Work We strongly believe in collaboration, knowledge sharing, and solving problems together. Our culture is built on working closely together in the office, especially in roles with significant operations and incident responsibility. That's why we're looking for someone who sees value in being on-site, working closely with the team, and contributing to shared responsibility for platform stability.About Us At Customer First, we build modern customer service solutions focused on automation and AI. Our platform is business-critical for our customers and demands high standards for stable operations, scalability, and rapid incident response. We're currently a team of over 30 people and continuing to grow. We're now seeking a DevOps Team Lead who wants to take long-term responsibility for our technical platform, work hands-on day-to-day, and over time build and lead a DevOps team. What We Offer A central role with significant technical and organizational influence Opportunity to build and…

Overview

Type

job

Status

active

Visibility

public

City

DANDERYD

Address

Golfvägen 2

GPS

59.396904256391, 18.037123808927copyopen in

Email

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Views

10

Published

30. 7. 2026

Edited

5. 8. 2026

Location

Specifications